Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chiara Dorsey

Essex, Billericay

Summary

I am a highly organized person with experience in client facing roles, administration and taking instructions as necessary. I believe I now need a change of direction from a hands on practical environment into professional employment for my future. I therefore seek a more office based placement as it is time to focus on a career path to suit my capabilities, in which case I am now looking for a position as a receptionist/administrator, using my communication skills, attention to detail and ability to handle diverse tasks will contribute to the smooth running of the office.

Overview

2025
2025
years of professional experience
7
7
years of post-secondary education

Work History

Dog groomer

Pooched Dog Grooming
Basildon, Essex
10.2024 - Current
  • Maintained and updated daily log of time spent with dogs for calculating payments and services provided.
  • Maintained exceptional animal welfare during grooming and kennel stays.
  • Advised customers on correct aftercare for optimised animal health.
  • Supported colleagues during busy periods; fostered teamwork within the salon.
  • Improved salon efficiency through effective time management skills.
  • Developed personalised grooming plans to meet individual pet needs.

Bartender/Waitress

The Thatched Inn
Hassocks , West sussex
01.2024 - 08.2024
  • Kept customers satisfied with timely service.
  • Handled cash transactions accurately preventing discrepancies in daily takings.
  • Supported serving staff with fast, accurate beverage preparation.
  • Input orders into register, calculated bills and collected payments.
  • Delivered exceptional customer service, resulting in repeat business.

Dog groomer

Chiara's clippers (Own business)
Brighton, East Sussex
12.2023 - 06.2024
  • Provided exceptional customer service, addressing client needs and concerns.
  • Handled appointment scheduling, rescheduling, and cancellations through phone and email.
  • Managed client database, ensuring accurate contact information and pet records.
  • Performed basic administrative duties, including filing and processing payments.
  • Developed client relationships through careful listening and effective question response.
  • Resolved customer queries for enhanced service experience.

Hairdressing apprentice

Into Hair
Hove, East Sussex
06.2021 - 03.2023
  • Greeted clients, scheduled appointments, and managed booking system.
  • Answered phone calls and responded to inquiries in a timely and professional manner.
  • Processed payments, handled cash, and maintained accurate records of financial transactions.
  • Managed multiple tasks simultaneously while ensuring the highest level of customer service.
  • Assisted with administrative duties such as filing, data entry, and maintaining client records.
  • Checked on customers throughout long appointments, maintaining continued comfort and contentment.

Part Time Work

2023
  • Cafe: April 2023 - June 2023
  • Dog Kennels: July 2023 - October 2023
  • Retail, JD Sports: November 2023 - December 2023

Education

GCSEs - Secondary School

Hove Park
Hove, Brighton and Hove
09.2016 - 05.2021

NVQ Level 2 - Hairdressing apprentiship

Worthing Met
Worthing, West Sussex
09.2021 - 06.2023

NVQ Level 2 - Dog grroming

Brinsbury College
Pulborough, West Sussex
09.2023 - 06.2024

Skills

  • Time Management
  • Filing and Data Entry
  • Client Communication
  • Appointment Scheduling
  • Teamwork
  • Quick Thinking

Timeline

Dog groomer

Pooched Dog Grooming
10.2024 - Current

Bartender/Waitress

The Thatched Inn
01.2024 - 08.2024

Dog groomer

Chiara's clippers (Own business)
12.2023 - 06.2024

NVQ Level 2 - Dog grroming

Brinsbury College
09.2023 - 06.2024

NVQ Level 2 - Hairdressing apprentiship

Worthing Met
09.2021 - 06.2023

Hairdressing apprentice

Into Hair
06.2021 - 03.2023

GCSEs - Secondary School

Hove Park
09.2016 - 05.2021

Part Time Work

2023
Chiara Dorsey