
Dedicated and reliable professional known for punctuality and loyalty, with a strong track record of client satisfaction. Experienced in delivering consistent results without being a clock-watcher, demonstrating commitment to quality and efficiency. Career goals include further enhancing client relations and maintaining high standards of service.
Performed comprehensive cleaning across 46-room property, safeguarding antiques and personal possessions.
Ensured guest rooms featured fresh linen for weekend and holiday visitors.
Facilitated shoot lunches and evening functions for family entertaining.
Standing in when their permanent staff were unavailable.
Executed scheduling of clients for lessons and corporate days to optimise resources.
Oversaw organisation of catering services for large charity and corporate events.
Administered bookkeeping, wage processing, and VAT calculations meticulously.
Managed all financial accounts, ensuring timely cheque signing and banking operations.
Developed promotional strategies to increase outreach and participation.
Selected from 4,000 applicants to manage all operations of country inn.
Oversaw hiring and training processes for staff members.
Executed stock ordering and cellar management tasks efficiently.
Supported Chairman of P&O Cruises through exclusive secretarial and administrative tasks.
Facilitated hospitality arrangements and managed relations with union representatives.
Executed detailed itinerary planning to streamline travel schedules.
Maintained accurate business and personal diaries for optimal scheduling.
All secretarial duties, client relations, research tasks, and hospitality services
Directed hiring and training programmes for effective team management.
Implemented promotional activities to drive sales growth.
Arranged yearly Ski Show pitch for strategic market presence.
Managed merchandise orders to align with demand forecasts.
Maintained accurate cash and receipt reconciliation.
Punctuality
Client relations
Dependability
Experience