Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude. I am a compassionate individual proudly offering background in housekeeping for several assisted living centres. Courteous and cordial with desire to maintain healthy living environment for all residents.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Housekeeper/Cleaner
The Barberry National Centre For Mental Health
Birmingham, West Midlands
07.2023 - Current
Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
Meticulously vacuumed, dusted and tidied guest rooms.
Interacted positively and professionally with residents, maintaining excellent service standards.
Provided high-quality cleaning services on [Number] rooms daily, working efficiently to meet timeframe demands.
Delivered faultless cleanliness standards and exceptional guest care.
Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
Porter
VITA STUDENT, PEBLE MILL
Birmingham, West Midlands
07.2023 - 07.2023
Cleaning, sweeping, mopping, and sanitizing class rooms
Sanitised common touchpoints and equipment with approved cleaning supplies.
Adhered to company safety regulations and OSHA requirements.
Increased workplace safety by reporting potential hazards to supervisor.
Notified front desk manager of guest issues requiring further assistance for resolution.
Handled equipment, chemicals and materials with caution.
Thoroughly cleaned windows and wiped down metal fixtures to prevent rust.
Completed assigned cleaning duties to maintain clean and orderly hotel.
Kept reception area in pristine condition for excellent first impression.
Removed and appropriately disposed of litter.
Vacuumed floors at strategic times to minimise disruption to guests.
Responded to guest requests or concerns, resolving issues promptly.
Took out rubbish using proper routes to maintain hygienic and welcoming presentation for Front Of House (FOH) areas.
Explained important features of guest rooms and demonstrated controls for key facilities.
Kitchen Assistant
IMI PLC
Birmingham, West Midlands
05.2023 - 07.2023
Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Used kitchen equipment as instructed and to safety protocols.
Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Cooperated well with kitchen teams, improving workflow and raising working standards.
Operated storage temperature controls, keeping stored ingredients fresh.
Helped chefs with requisitioning stock within budget requirements.
Received and unloaded new inventory for storage in stores.
Rotated stock to keep ingredients fresh.
Spiced food to create fulfilling dining experiences.
Checked equipment state to identify and report faulty machinery for repair.
Took orders and portioned food for delivery to client tables.
Observed health and hygiene standards to minimise food contamination.
Rotated food on workstations and in display cases, disposing of spoilt items.
Identified and addressed potential hazards to decrease accidents.
Cleared tables to remove dirty utensils and leftover food items.
Basic food preparation
Assisting the chef in kitchen
COSHH
Food hygiene
Cleaner
King Edward VI Northfield School for Girls
Birmingham, West Midlands
04.2023 - 06.2023
Followed health and safety guidelines to properly dispose of waste and toxic materials.
Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
Worked quickly to complete cleaning within allotted timeframes.
Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Cleaned and dried windows, mirrors and glass surfaces.
Deep cleaned carpets using industrial steam cleaner.
HEALTH CARE SUPPORT WORKER/CARER
BADARAWA HOSPITAL
KADUNA, Nigeria
01.2020 - 12.2022
Monitored patient symptoms and progress to boost health outcomes.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Coordinated and planned care schedules, supporting [Number]+ patients to lead fulfilling lives.
Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
Delivered on care plan goals while responsibly managing client budget.
Meticulously followed individualised care plans to achieve agreed objectives.
Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Maintained confidentiality and compliance standards for optimised patient care.
Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
Education
Higher National Diploma - Marketing
KADUNA POLYTECHNIC
KADUNA NIGERIA
01.2014 - 02.2016
Diploma of Higher Education - Personnel Management
KADUNA, KADUNA POLYTECHNIC
Kaduna Nigeria
01.2004 - 02.2006
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Skills
Collaboration
COSHH
Customer management
Food hygiene
Food preparation
Information security
Kitchen Maintenance
Mopping
Passion
Personnel Management
Timeline
Porter
VITA STUDENT, PEBLE MILL
07.2023 - 07.2023
Housekeeper/Cleaner
The Barberry National Centre For Mental Health
07.2023 - Current
Kitchen Assistant
IMI PLC
05.2023 - 07.2023
Cleaner
King Edward VI Northfield School for Girls
04.2023 - 06.2023
HEALTH CARE SUPPORT WORKER/CARER
BADARAWA HOSPITAL
01.2020 - 12.2022
Higher National Diploma - Marketing
KADUNA POLYTECHNIC
01.2014 - 02.2016
Diploma of Higher Education - Personnel Management
Programme Manager: Data and Innovation at Jigsaw - National Centre for Youth Mental HealthProgramme Manager: Data and Innovation at Jigsaw - National Centre for Youth Mental Health
Management Analyst at National Institute of Health, Office of Management, Human Capital Section, Division of Mental Health (NIMH)Management Analyst at National Institute of Health, Office of Management, Human Capital Section, Division of Mental Health (NIMH)