- Outside of work, I enjoy walking in the Pentland Hills (with the occasional Munro!), watching the rugby, and going to the gym daily
Cheryl Lee
Kirknewton,West Lothian
Summary
Head of Centre at City of Edinburgh Council with extensive experience in creating supportive environments for children and families. Expertise in relationship management, operations management, and team leadership, with a proven track record in developing clear policies to enhance departmental objectives. Skilled in performance evaluation and compliance oversight, ensuring accountability to the education authority. Committed to fostering inclusive learning environments while effectively managing daily operations and staff development.
Overview
17
17
years of professional experience
Work History
Head of Centre
City of Edinburgh Council
Edinburgh
10.2008 - Current
- Facilitated supportive environments for children, families, and the community in accordance with national and local authority guidance.
- Formulated clear aims and policies to enhance council strategies and departmental objectives.
- Facilitated clear communication of aims and policies to engage staff, children, parents, and community users.
- Cultivated corporate participation by fostering an environment conducive to learning and individual development.
- Facilitated broader initiatives of the education authority by leading local working groups.
- Ensured accountability to the education authority through proactive reporting to the quality improvement officer.
- Conducted regular performance evaluations of staff, providing constructive feedback and setting development goals.
- Kept equipment safe for use with regular preventive maintenance.
- Managed and trained staff to meet centre objectives and complete projects and tasks.
- Analysed customer feedback, implementing changes to services and operations based on constructive suggestions.
- Reviewed and updated centre policies and procedures, ensuring compliance with legal and regulatory requirements.
- Facilitated team meetings, encouraging open communication and collaborative problem-solving among staff.
- Oversaw daily operations of the centre, ensuring optimal staff performance and facility maintenance for seamless functionality.
Education
Bachelor of Arts - Childhood Practice
University of Edinburgh
EdinburghSkills
- Relationship management
- Operations management
- Centre operations
- Customer relations
- Performance evaluation
- Quality assurance
- Compliance oversight
- Team leadership
- Performance monitoring
- Team supervision
- Leadership excellence
Interests
Accomplishments
Led my service to achieve a Grade 6 (Excellent) evaluation from the Care Inspectorate for Quality of Management and Leadership, recognised as sector leading practice in Edinburgh and the only service to achieve this on the new framework.
Timeline
Head of Centre
City of Edinburgh Council
10.2008 - Current
Bachelor of Arts - Childhood Practice
University of Edinburgh