Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Chenna Reddy Challa

Manchester,United Kingdom

Summary

Talented leader offering over 2 years of experience in preparing and serving diverse foods. Capable of motivating employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Amazon Warehouse Operative

Amazon
Manchester , Lancashire
10.2023 - Current
  • Maintained and cleaned warehouse equipment following set procedures.
  • Performed tagging and labelling of warehouse inventory.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Stored products in appropriate storage areas to maximise space within warehouse.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Recorded number and quality of products, taking appropriate action of defective items.

Kitchen porter

Pizza Express
Manchester
03.2023 - 09.2023
  • Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Cleaned food preparation and storage areas in line with schedule.
  • Identified and addressed potential hazards to decrease accidents.
  • Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.

Waiter

Zouk Tea Bar & Grill
Manchester
04.2021 - 09.2022
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Education

Master of Science - Computer Science

University of Central Lancashire
03.2021 - 05.2023

Skills

  • Customer experience
  • Guest rapport
  • In-depth food and wine knowledge
  • Menu memorisation
  • High-volume dining
  • Meticulous cleanliness
  • Restaurant industry expertise
  • Process optimisation
  • Organisational skills
  • Team collaboration
  • Warehouse maintenance
  • Stock reworking
  • Chilled environment experience
  • Picking and packing
  • Quality checks
  • Self-motivated

Languages

English
Fluent
Telugu
Native

Timeline

Amazon Warehouse Operative

Amazon
10.2023 - Current

Kitchen porter

Pizza Express
03.2023 - 09.2023

Waiter

Zouk Tea Bar & Grill
04.2021 - 09.2022

Master of Science - Computer Science

University of Central Lancashire
03.2021 - 05.2023

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Chenna Reddy Challa