Chelson Ndakwe
Northampton
Summary
A motivated, adaptable and former BSc (Hons) Cloud Computing student with a foundational background in IT and a passion for developing technical solutions. Demonstrated experience in customer-facing and high-pressure environments, with strengths in communication, problem-solving, and teamwork. Now seeking an IT apprenticeship in order to apply and expand technical knowledge in a practical setting.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Warehouse Operative - Northampton Parcel Sorting
Angard Staffing/Royal Mail
Northampton, Northamptonshire
2025.12 - 2026.01
- Filed records to maintain accurate stock documentation.
- Operated forklift trucks to efficiently manage heavy loads in warehouse.
- Reduced damages with careful handling and storage of fragile items.
- Assisted team members in loading large items safely onto delivery trucks.
- Managed disposal of waste materials, maintained clean working environment.
- Sorted materials into appropriate areas for easy access and organisation.
- Sort over 1000 pieces of mail
Traffic Steward / Events Team Member
Event People
Northampton, Northamptonshire
2021.10 - 2024.07
- Directed large crowds at busy events, ensuring attendee safety and smooth flow.
- Provided friendly customer support, earning positive feedback from attendees and supervisors.
- Resolved conflicts and emergencies with composure, maintaining order in fast-paced situations.
- Collaborated with team members to coordinate event tasks and communicate effectively.
- Adapted flexibly to various roles and event types while upholding professionalism.
- Maintained uniform neatness as per company guidelines.
- Observed punctuality diligently, contributing positively to efficient teamwork.
- Assisted in planning and organising large-scale events for client satisfaction.
- Coordinated with on-site teams for seamless execution of events.
- Demonstrated strong communication skills to liaise effectively with clients.
- Managed to successfully park over 200 cars for football game
Education
BSC Hons - Cloud Computing
Coventry University
Coventry 2023.09 - 2025.06
L3 IT Intro Application Developer - Computing
Northampton College
Northampton, Northamptonshire 2021.09 - 2023.06
L2 IT System Support - Computing
Northampton College
Northampton, Northamptonshire 2020.09 - 2021.06
GCSE -
Northampton School For Boys
Northampton, Northamptonshire 2015.09 - 2020.03
Skills
- Problem solving
- Team collaboration
- Verbal communication skills
- Flexible and adaptive
Technical Skills
- Programming Languages: Strong knowledge of HTML, CSS, and Python
- Cloud Technologies: Studied AWS and virtualisation as part of the degree
- IT Support: Understanding of hardware and software troubleshooting from IT courses
- Tools & Platforms: Windows OS, Microsoft Office Suite, basic experience with GitHub and Visual Studio Code
- Soft Skills: Communication, problem-solving, team collaboration, time management
Timeline
Warehouse Operative - Northampton Parcel Sorting
Angard Staffing/Royal Mail
2025.12 - 2026.01
BSC Hons - Cloud Computing
Coventry University
2023.09 - 2025.06
Traffic Steward / Events Team Member
Event People
2021.10 - 2024.07
L3 IT Intro Application Developer - Computing
Northampton College
2021.09 - 2023.06
L2 IT System Support - Computing
Northampton College
2020.09 - 2021.06
GCSE -
Northampton School For Boys
2015.09 - 2020.03