Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
Generic

CHARUDATTA RAUT

SOUTHAMPTON

Summary

Analytically driven professional with a strong numerical background and a 2.1 degree in a quantitative discipline. Possesses excellent mathematical and problem-solving skills, supported by A-level Mathematics and hands-on experience in data analysis and modelling. Skilled in using analytical tools such as Python, R, SQL, SAS, and Excel VBA to derive insights and support decision-making. Demonstrates strong attention to detail, effective communication, and the ability to plan, prioritise, and deliver high-quality work under pressure. A proactive learner with a continuous drive for professional development, collaboration, and contributing to team success within dynamic and fast-paced environments. Motivated professional with a solid foundation in data analysis and customer service. Brings strong communication skills and attention to detail to all tasks, ensuring high-quality work and effective collaboration. Demonstrates a proactive approach to learning and contributing to team success in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Claims handler

Aviva
southampton
08.2025 - Current
  • Experienced in assessing and processing private medical insurance claims with accuracy and compliance.
  • Skilled in reviewing policy terms, verifying medical documentation, and liaising with hospitals, providers, and policyholders to ensure timely and fair claim settlements.
  • Proficient in claims management systems and maintaining detailed case records.
  • Strong understanding of FCA and GDPR, with excellent communication and problem-solving abilities.
  • Recognised for meeting performance targets, improving claim turnaround times, and delivering high-quality customer service while maintaining accuracy and integrity in all claims decisions.

Tesco colleague

Tesco
norwich
11.2023 - 07.2025
  • Provided exceptional customer service by assisting shoppers, resolving inquiries, and ensuring a seamless in-store experience.
  • Replenished stock, maintained inventory accuracy, and ensured shelves were fully stocked and well-presented.
  • Operated tills efficiently, handling transactions and cash management with accuracy.
  • Supported team members in daily operations, including merchandising, store cleanliness, and compliance with health and safety standards.
  • Collaborated with colleagues to meet sales targets and deliver a high-quality shopping experience.
  • Demonstrated adaptability in a fast-paced retail environment, balancing multiple tasks while maintaining a customer-first approach.
  • Consistently contributed to a positive team atmosphere and upheld Tesco's values and standards.

Education

Master of Science - Masters in business analytics and management

University of East Anglia
Norwich
01-2024

Bachelor's of Mechanical Engineering -

Mumbai University
Mumbai
07-2018

Skills

  • DATA VISUALISATION
  • BUSINESS PROCESS MODELLING
  • POWER BI
  • R
  • SQL
  • Data analysis
  • Verbal communication
  • Written communication
  • Customer service
  • Complaints management
  • GDPR adherence
  • Data analysis proficiency

Projects

  • Marketing and Strategy - Samsung Project, Created a comprehensive marketing plan for a new Samsung wearable device. Conducted market segmentation, competitive analysis, and crafted a digital go-to-market strategy aligned with business objectives.
  • Organisation-Sponsored Project - Oichi Ferments, Collaborated with Oichi Ferments to support their digital transformation through improved data integration and system optimisation. Analysed internal workflows, recommended CRM tools, and streamlined processes to enhance operational efficiency and customer engagement. Delivered a final report with technical and strategic recommendations adopted by the business.

Languages

English
Upper Intermediate
B2
Hindi
Advanced
C1
Marathi
Advanced
C1

Timeline

Claims handler

Aviva
08.2025 - Current

Tesco colleague

Tesco
11.2023 - 07.2025

Master of Science - Masters in business analytics and management

University of East Anglia

Bachelor's of Mechanical Engineering -

Mumbai University
CHARUDATTA RAUT