Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Charmaine Lim

London

Summary

Experienced customer service professional with a strong background in retail and food service. Skilled in enhancing customer satisfaction, sales achievement, and team collaboration. Adept at inventory management,

product recommendations, and maintaining organized displays. Having experience in a wide range of fields allowing myself to be adaptable.

Overview

2
2
years of professional experience

Work history

Front of house waiter

NIU Taiwanese Beef Noodles
London
2025.09 - Current
  • Supported basic food preparation while maintaining hygiene and safety standards
  • Ensured customer satisfaction by delivering high quality service.
  • Helped bar staff prepare garnishes and mix cocktails during busy bar periods.

Restaurant assistant

PANGS 彭城
Hillingdon
2025.01 - 2025.04
  • Collaborated with kitchen staff for seamless coordination between front and back of house.
  • Ensured a clean and organised dining area with regular cleaning duties.
  • Operated the till and handled both cash and card payments confidently and accurately
  • Adapted to the fast-paced restaurant environment by balancing multiple tasks while upholding service
    standards.

Front of house assistant

ZUS Coffee
Kuala Lumpur
2024.06 - 2024.09

• Assisted a wide range of customers, adapting communication and service to meet diverse needs

  • Managed daily café operations, including taking orders, preparing beverages, and managing the counter area
  • Supported stock management by restocking ingredients, packaging, and supplies as needed.

Education

GCSEs -

Michaela Community School
London

A-Levels -

Michaela Community School
London

Skills

  • Problem-solving
  • Time management
  • Multitasking
  • Teamwork
  • Communication
  • Hospitality

Languages

English
Proficient (C2)
Chinese (Mandarin)
Upper intermediate
Chinese (Cantonese)
Elementary

Timeline

Front of house waiter

NIU Taiwanese Beef Noodles
2025.09 - Current

Restaurant assistant

PANGS 彭城
2025.01 - 2025.04

Front of house assistant

ZUS Coffee
2024.06 - 2024.09

GCSEs -

Michaela Community School

A-Levels -

Michaela Community School
Charmaine Lim