Charly Livock

Clients: Allbridge, ROAR, Parity & Avenue9

Providing consulting and leadership services to hospitality technology providers.

Highlights

• Achieved Q1 2025 AOP target with a 11% overachievement, despite a 45% increase in target based on 2024 actuals
• Achieved 575% YoY sales growth (H1 2024) and tripled revenue in 2023
• Diversified the sales structure from a single-rep model to a scalable, high-performing team model, reducing dependency risk and strengthening coverage
• Scaled the team from 4 to 10 fully ramped salespeople, each contributing to pipeline and bookings
• Hired and scaled global sales teams focused on hotel clients across CALA, NA, and EMEA
• Implemented hotel-centric go-to-market strategies aligned with guest satisfaction and operator needs
• Launched ABM and SEO strategies targeting hotel decision-makers, improving lead conversion
• Refined proposals and handover processes to optimize hotel install margins and client retention

Led global hospitality sales, managing a team of Sales Managers and strategic relationships with major hotel brands.

Highlights

• Closed a major group deal with Viceroy Hotels
• Delivered the best commercial quarter in company history (Q4 2019)
• Created and rolled out onboarding/training materials focused on hotel-centric selling
• Developed partnerships with Operations to improve global service consistency

VP of Sales APAC, Bangkok Dec 2017 - Aug 2019

Regional Sales Manager, Chicago Apr 2016 - Dec 2017

EMEA Sales Manager, London Mar 2013 - Apr 2016

Managed key APAC hotel relationships (e.g., Hilton, Mandarin Oriental, Four Seasons). Responsible for regional sales performance and strategy.

Highlights

• 88% increase in net income, 54% increase in sales, 194% install margin growth (2018)
• Grew key hospitality accounts like Hyatt and WLS by $3.5M
• Delivered consistently strong performance: 101% of target (2017), 95% (2016)

Head of Hospitality Jan 2012 – Mar 2013

Network Sales Executive Nov 2010 – Jan 2012

Previously: Network Sales Executive (2010–2012)
Owned the hospitality vertical, selling tailored tech solutions to hotel clients.

Highlights

• Signed 42 Marriott properties and secured GuestTek’s first Starwood and Four Seasons clients
• Achieved 254% of monthly sales target in best month
• Top hospitality salesperson across the business