CHARLOTTE ASPEN JENNINGS
Glasgow
Summary
I am a graduate of the Royal Conservatoire of Scotland with a Bachelor of Music Honours Degree and an Endorsement in Music Business. Alongside twelve years of training within classical music I have six years experience (in conjunction with my studies) within customer facing positions. Thanks to my current and previous roles with the RSNO and RCS I have strong administrative and project management experience within the Scottish classical music sector.
Overview
4
4
years of professional experience
Work history
Executive Assistant (Maternity Cover)
Royal Scottish National Orchestra
Glasgow
02.2025 - Current
- Day to day administration and diary management to support the CEO and Senior Management Team
- Responsible for organising tour Carnet documents
- Financial administration and coding
- Event management
- Arrange and support a variety of internal staff, management and committee meetings
- Support and maintain relationships with a range of external contacts
- Support RSNO Board meetings with organisation, taking minutes, and Board papers
- Preparing any necessary arrangements, paperwork, accommodation, travel, briefing notes or packs for meetings, conferences, and events
Junior Conservatoire Administrator (Music), FTC
Royal Conservatoire of Scotland
Glasgow
02.2024 - 02.2025
- Chief point of communication between the RCS and its Music Centres
- Planning and implementing strategies for recruitment of new students
- Surveying and data analysis of annual parent/student/staff feedback and monitoring of student progression in accordance with funding requirements
- Liaison with external funding bodies and local councils regarding programme delivery
- Overseeing weekly Music Centre activities, including staffing, inventory, queries, concerns etc
- Organisation of the academic year ahead (booking building lets, arranging term dates, recruitment etc)
- Updating the Music Centre website page
- Assisting on-site in the efficient delivery of the Junior Conservatoire Saturday activities
- Creating and accurately maintaining databases, spreadsheets, timetables, and other administrative documentation in accordance with GDPR legislation
- Booking travel and accomodation via departmental credit card
- Financial tracking and coding
- Dealing with issues and queries via phone, email, online software (Paritor), and in person, alongside managing both shared and personal email inboxes
Front Office Receptionist
Premier Inn
Dundee
11.2022 - 02.2024
- Duty Manager and Appointed Person fire and emergency training
- General and financial administration i.e financial handovers, processing invoice requests, Forecast, creating CNP and Pro Forma spreadsheets
- Cash handling
- GDPR training
- Dealing with guest queries/needs and acting on feedback
Receptionist
The Ivy Buchanan Street
Glasgow
04.2021 - 08.2022
- Implementing “The Ivy Standard”; welcoming and engaging with guests on arrival for a personal and memorable experience
- Trained in efficient use of OpenTable
- Carrying out reception open and close procedures
- Relaying tables quickly and efficiently
- Communicating with staff from across the restaurant in order to provide smooth running of service and to maximise guest satisfaction
Intern
23rd Precinct Music Publishing Ltd
Glasgow
10.2021 - 04.2022
- Completing PRS registration sheets
- Making metadata entries to the DISCO pitching system
- Registering audio recordings with PPL
- Demonstrating knowledge of publishing chains, associated parties, networking, and writing splits
- Volunteering at their annual Resonate Music Conference for the Scottish music industry
Vocal Tutor
Bishopbriggs School of Music
Glasgow
08.2021 - 02.2022
- Proficiency in vocal tutoring working with students aged 11-61
- Preparing students for vocal examinations in both RSL and ABRSM
- Completing and filing weekly report sheets
- Lesson planning and creating progression goals for each student
Education
Bachelor of Music (Honours) -
Royal Conservatoire of Scotland
Glasgow 09/2018 - 07/2022
Skills
- Collaboration/teamwork
- Administration
- Classical music and performance
- Customer service
- Arts fundraising
- Full UK driving license
- Organisation
- Creativity and innovation
- Financial administration
- Event management
Timeline
Executive Assistant (Maternity Cover)
Royal Scottish National Orchestra
02.2025 - Current
Junior Conservatoire Administrator (Music), FTC
Royal Conservatoire of Scotland
02.2024 - 02.2025
Front Office Receptionist
Premier Inn
11.2022 - 02.2024
Intern
23rd Precinct Music Publishing Ltd
10.2021 - 04.2022
Vocal Tutor
Bishopbriggs School of Music
08.2021 - 02.2022
Receptionist
The Ivy Buchanan Street
04.2021 - 08.2022
Bachelor of Music (Honours) -
Royal Conservatoire of Scotland
09/2018 - 07/2022
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