Charlotte Wright
Weymouth,Dorset
Summary
A proactive and resourceful professional with excellent communication and organisational skills, and a proven track record of building and maintaining effective relationships. Demonstrates strong problem-solving capabilities and leadership in coordinating activities, collaborating with stakeholders, and engaging diverse groups to achieve common goals.
Overview
22
22
years of professional experience
Work history
Welfare Officer
England Rugby - Injured Players Foundation
South
2025.05 - Current
- Guided families through complex healthcare systems to secure necessary services.
- Coordinated with multidisciplinary teams, providing comprehensive client support.
- Connected clients to community resources, enhancing their quality of life.
- Assessed risk factors in clients' environments, promoting safe living conditions.
- Liaised effectively with other professionals such as doctors, nurses and therapists in order to provide coordinated service delivery.
- Conducted regular home visits ensuring safe living conditions for vulnerable clients.
Welfare Officer - Armed Forces Health & Wellbeing
NHS/Defence Medical Welfare Services
, Dorset
2019.06 - 2025.05
- Provide comprehensive welfare services to the Armed Forces Community across the South West, including veterans, serving personnel, and their families, adapting to meet evolving service users' needs.
- Assist medically discharged veterans in transitioning to civilian life, providing ongoing support.
- Offer practical daily living advice, including support with finances, health, legal, community activities and domestic difficulties.
- Built a network of trusted support organisations across the region and organised regular networking events, strengthening professional relationships and enhancing communication and collaboration.
- Report on clients' progress to evaluate the service's impact.
Bereavement Support Officer
North Devon District Hospital
Barnstaple
2013.11 - 2019.06
- Provided comprehensive administrative support and empathetic assistance to bereaved relatives and carers, guiding them through the hospital's end-of-life procedures.
- Collaborated with external agencies to facilitate a seamless process for the bereaved
- Consistently adhered to current standard operating procedures, processes, and relevant legislation.
Special Police Constable
Devon & Cornwall Police
Barnstaple, Devon
2014.07 - 2016.09
- Made quick decisions during high-stress situations, minimising danger to the public and fellow officers.
- Detained suspects following proper protocols – ensuring fair treatment under law.
- Carried out thorough investigations into reported incidents, resulting in accurate case files.
Military Police Officer/Soldier
HM Forces, Army
2004.01 - 2008.10
- Performed various operational, tactical, and leadership duties, ensuring mission success, safety, and team cohesion in dynamic and high-pressure environments.
- Investigating crimes, making arrests, conducting searches, and interviewing suspects and witnesses.
- Conducted security operations to protect assets, personnel, and facilities during domestic and overseas deployments.
- During a tour in Iraq, accompanied infantry units on foot patrols, assisted in training the Iraqi police, and conducted court liaison visits.
- Managed a busy police office, overseeing case file tracking, report distribution, court file preparation, and liaising with unit commanders about their soldiers.
- Maintained composure and focus in high-pressure environments.
Education
Bachelor of Science - Psychology
Open University
2023.10 -
ASIST Applied Suicide Intervention Skills Training -
Living Works
Taunton 2022.10 -
Welfare Diploma -
Institute of Welfare
Wiltshire 2019.06 -
JNCO Course -
Military Police Training School
Chichester 2006.01 -
Security, Safety & Loss prevention SQV Core Skills -
Military Police Training School
Winchester 2004.01 -
A-Levels : Law and General Studies -
Sutton Coldfield College
Birmingham 2000.01 -
GCSEs : Law, Psychology, Physical Education -
Sutton Coldfield College
Birmingham 1998.01 -
GCSEs : English, English Lit, Science, History, Mathematics, Design & Technology -
The Arthur Terry School
Sutton Coldfield 1995.01 -
Skills
- Advocacy
- Caseload management
- Community engagement
- Crisis Intervention
- Referrals and networking
- Emotional intelligence
- Solution-focused techniques
- Dependable and Responsible
- Cultural sensitivity
- Multidisciplinary teamwork
Additional Information
I enjoy keeping fit and running, and have a strong interest in the positive impact of sport on mental health and wellbeing. I have specialised in sport psychology as part of my BSc (Honours) in Psychology and am due to complete my degree this year
Timeline
Welfare Officer
England Rugby - Injured Players Foundation
2025.05 - Current
Bachelor of Science - Psychology
Open University
2023.10 -
ASIST Applied Suicide Intervention Skills Training -
Living Works
2022.10 -
Welfare Officer - Armed Forces Health & Wellbeing
NHS/Defence Medical Welfare Services
2019.06 - 2025.05
Welfare Diploma -
Institute of Welfare
2019.06 -
Special Police Constable
Devon & Cornwall Police
2014.07 - 2016.09
Bereavement Support Officer
North Devon District Hospital
2013.11 - 2019.06
JNCO Course -
Military Police Training School
2006.01 -
Military Police Officer/Soldier
HM Forces, Army
2004.01 - 2008.10
Security, Safety & Loss prevention SQV Core Skills -
Military Police Training School
2004.01 -
A-Levels : Law and General Studies -
Sutton Coldfield College
2000.01 -
GCSEs : Law, Psychology, Physical Education -
Sutton Coldfield College
1998.01 -
GCSEs : English, English Lit, Science, History, Mathematics, Design & Technology -
The Arthur Terry School
1995.01 -