Summary
Overview
Work history
Education
Skills
Hobbies & Interests
Timeline
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Charlotte Wileman

Charlotte Wileman

Barwell, Leicester,Leicestershire

Summary

I am a compassionate counsellor with a solid foundation in counselling theory, techniques and practical experience in providing support and guidance to clients, I currently provide individual and group therapy in a crisis centre.

I am focused on providing a safe and non-judgmental space for clients to express thoughts and feelings. I have experience working with a wide variety of presenting difficulties such as stress, anxiety, depression, low self esteem, relationship/family difficulties, grief, sexual/physical abuse, self harm suicide and more.

I am dedicated to ongoing learning and professional development and excited to develop my career in counsellor and increase my work experience.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work history

Support Group Facilitator

RCEW
Leicester, Leicestershire
01.2021 - Current
  • Facilitated group sessions and activities to build supportive client networks.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Built positive, supportive client relationships to increase benefits of support.
  • Identified key areas for improvement to increase positive mental and physical wellbeing.
  • Encouraged clients to set and achieve reasonable goals, increasing confidence and self-esteem and ability to function in society.
  • Assessed clients through initial meetings to assess any for risk and documented information for records and analysis.
  • Reported on clients' progress to evaluate service impact.
  • Monitored client progress and adapted support programmes to meet changing needs.
  • Used client feedback to improve services and maximise positive outcomes.

Person Centred Counsellor

RCEW
Leicester, Leicestershire
10.2020 - Current
  • Provided one to one counselling to service users face to face, over the phone or online in an agreed timeframe with organisation.
  • Specialised in delivering trauma informed counselling to service users through a Person Centred approach.
  • Completed client assessments processing personal information in accordance with Data protection Act.
  • Securely stored and maintained concise and coherent notes for weekly sessions.
  • Ensured quality of service, gathering and reporting clinical outcomes and service evaluation.
  • Attend regular Continuous Professional Development (CPD) such as Pretrial therapy.
  • Attend clinical supervision for a minimum of 1.5 hours per month.




Wellbeing Counsellor

Health Assured
Hinckley, Leicestershire
09.2024 - Current
  • Assessed clients to identify needs, strengths and challenges, referring clients to a treatment plan enabling positive change.
  • Assessed data to better understand potential risks, concerns and outcomes of decisions.
  • Alleviated client stress through various therapeutic methods whilst offering in the moment support.
  • Provided mental health support to service users, as well as signposting to external organisations, and providing coping strategies.
  • Counselled diverse clients on mental health issues, addressing anxiety, depression, relationships, and substance abuse.
  • Provided crisis intervention, offering support and referrals to distressed individuals.
  • Participated in professional development training for skill enhancement.

Education

TC-L4 Diploma - Therapeutic Counselling

North Warwickshire and Hinckley College
Nuneaton
09.2019 - 06.2021

CST-L3 - Counselling Studies

North Warwickshire And Hinckley College
Nuneaton
09.2018 - 06.2019

CSK -L2 - Counselling Skills

North Warwickshire and Hinckley College
Nuneaton
09.2017 - 06.2018

ICSK-L2 - Introduction to Counselling Skills

North Warwickshire And Hinckley College
Nuneaton
01.2017 - 03.2017

Skills

  • BACP member
  • Person Centred Counselling
  • Crisis intervention
  • Active listener
  • Strong verbal communication
  • Telephone experience
  • Computer literate
  • Attention to detail
  • DBS check

Hobbies & Interests

 In my spare time, I volunteer for the Barwell Befriending Service. I also enjoy spending time with my family, friends and pets. 

Timeline

Wellbeing Counsellor

Health Assured
09.2024 - Current

Support Group Facilitator

RCEW
01.2021 - Current

Person Centred Counsellor

RCEW
10.2020 - Current

TC-L4 Diploma - Therapeutic Counselling

North Warwickshire and Hinckley College
09.2019 - 06.2021

CST-L3 - Counselling Studies

North Warwickshire And Hinckley College
09.2018 - 06.2019

CSK -L2 - Counselling Skills

North Warwickshire and Hinckley College
09.2017 - 06.2018

ICSK-L2 - Introduction to Counselling Skills

North Warwickshire And Hinckley College
01.2017 - 03.2017

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Charlotte Wileman