Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Charlotte Smiles

reading,Berkshire

Summary

A dedicated and responsible individual with a strong foundation in problem-solving and creativity, honed through personal experiences and academic pursuits. Demonstrates exceptional attention to detail and the ability to work independently, while also thriving in group settings. Known for resilience and a positive attitude, consistently transforming challenges into opportunities for growth. Career goals include leveraging these skills in a dynamic environment that values innovation and continuous improvement.

I'm a friendly outgoing person who will always try their best to learn new things.

Overview

1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Cattery worker (work experience)

Knowl Hill Cattery
Maidenhead, Berkshire
03.2025 - 03.2025

I had to make sure the cats had a clean pens, food and company. I was responsible for health checking everyday, keeping their pens clean, feeding and watering them, playing with them, making sure they took their medicine if required and keeping the cattery clean. I have learnt that it's important to remain calm and patient in all situations and also learnt a lot about cats behaviour and overall how to look after them:


  • Assisted in maintaining cleanliness and hygiene of cattery facilities.
  • Supported feeding and caring for a variety of cat breeds daily.
  • Monitored health and wellbeing of cats, reporting any concerns to management.
  • Engaged with visitors to provide information about cats and services offered.
  • Utilised cleaning supplies and equipment to ensure safe and sanitary conditions.
  • Maintained clean, organised workspace to facilitate efficiency.
  • Maintained work areas in a clean and neat fashion for maximum productivity.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.

Dementia café assistant

BCA College
Maidenhead, Windsor and Maidenhead
09.2023 - 06.2024

I sat with the elderly members and did all sorts of crafts and games. Patience is very key with elderly members as they are a lot slower than younger individuals, so it has taught me to not rush and make it clear what we are doing:


  • Assisted in creating a welcoming environment for individuals living with dementia.
  • Supported staff in facilitating engaging activities for participants during sessions.
  • Helped maintain cleanliness and organisation of café space to ensure comfort.
  • Collaborated with team members to prepare refreshments for attendees.
  • Served customers promptly, ensuring they enjoyed their visit.
  • Ensured consistent quality of food and drinks served, enhancing customer loyalty.
  • Prepared hot beverages to meet individual customer preferences perfectly.

Nursery assistant (work experience)

Bees Knees Nursery & Preschool
Reading, Berkshire
03.2024 - 03.2024

I did a one week placement, i sat with the children to play games and get to know them. I also helped out around the pre-school when needed. I've learnt to be patient and put others needs before mine:


  • Assisted with daily care routines for children in nursery environment.
  • Supported planning and implementation of engaging activities for young learners.
  • Maintained a clean and safe play area to promote healthy development.
  • Observed and documented children's behaviour and developmental progress.
  • Helped organise resources and materials for educational activities and play.
  • Followed health and safety guidelines to ensure a secure environment for children.
  • Provided care for children, ensuring their well-being at all times.

Education

GCSEs - Secondary Education

Maiden Erlegh School In Reading
Reading
09.2018 - 07.2023

Diploma of Higher Education - Health & Social Care & Children & Young People Settings

BCA College
Maidenhead
09.2023 - 06.2024

Diploma of Higher Education - Level 2 Diploma Animal Management

BCA College
Maidenhead
09.2024 - 06.2025

Skills

Responsibility: I've learnt a lot about responsibility through looking after my special needs brother I need to make decisions and act on them in a way that ensures he's safe

Independence: I'm able to successfully work in a group but I like to also work by myself, at college I prefer to do tasks individually


Creativity / Innovation: In my spare time I enjoy doing arts and crafts


Attention to detail / Observation: When completing an assignment I make sure I haven't misspelled or forgotten to add key details, and if so I correct them


Resilience / Staying positive: Many of my friends and family tell me often that I'm very good at lightening the mood, as I like to turn negative situations positive


Problem solving: I like doing puzzles and find interest in escape rooms Having a task that needs me to think outside the box helps me when I'm feeling overwhelmed or agitated

Certification

DBS Checked-(Certificate Number 001859935880)

TQUK Level 2 Award in Resuscitation & Defibrillation



References

References available upon request.

Timeline

Cattery worker (work experience)

Knowl Hill Cattery
03.2025 - 03.2025

Diploma of Higher Education - Level 2 Diploma Animal Management

BCA College
09.2024 - 06.2025

Nursery assistant (work experience)

Bees Knees Nursery & Preschool
03.2024 - 03.2024

Dementia café assistant

BCA College
09.2023 - 06.2024

Diploma of Higher Education - Health & Social Care & Children & Young People Settings

BCA College
09.2023 - 06.2024

GCSEs - Secondary Education

Maiden Erlegh School In Reading
09.2018 - 07.2023
Charlotte Smiles