Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

CHARLOTTE Owen

Shrewsbury,Shropshire

Summary

I am a dedicated healthcare professional with a strong focus on patient assessment, advocacy, and education of patients and other healthcare professionals. I demonstrate an exceptional decision-making capacity and expertise in health promotion. I have a proven track record in service development implementation and service delivery improvement techniques in both hepatology and research. I am committed to enhancing patient care through continuous service improvement and education initiatives. I aim to further contribute to the healthcare sector and the care of hepatology patients by driving innovative solutions for better patient outcomes. Continue to develop a strong and resilient hepatology team. Completing the ACP Masters will consolidate my knowledge and skills and ensure i have credibility and recognised qualification for the future.

Overview

21
21
years of professional experience
6
6
years of post-secondary education

Work history

SENIOR HEPATOLOGY CLINICAL NURSE SPECIALIST

Shrewsbury and Telford NHS Trust
Shrewsbury, Shropshire
07.2018 - Current

I am a clinical expert in my specialist field and fulfil the 4 domains of the Nurse Consultant:

1. Advanced and expert level practice within the specialist field

2. Leadership and consultancy

3. Development and provision of education and training

4. Service development, evaluation, research, and audit.

I practice at an advanced clinical level and exercise high levels of judgement, discretion and decision making in clinical care.


I provide clinical leadership, expert practice, and advanced knowledge, integrating research/audit evidence into practice and contribute to research. I spend a significant amount of time in direct autonomous clinical practice, having clinical responsibility for a defined cohort of patients and providing leadership to a junior team.

I monitor and improve standards of care through, supervision of practice and clinical audit

I teach and support professional colleagues and provide skilled professional leadership-promoting clinical excellence.

I contribute to safeguarding and clinical effectiveness within the service by participating in audit and research as part of the MDT.

I practice across the health economy as required by the client group.

I maintain and further develop a local and national profile by being a creative and innovative leader in further developing services for the patient group.

I communicate highly sensitive and confidential information in a variety of settings and this will require significant emotional and mental effort to impart unwelcome and /or distressing news to staff and patients.


Recent success include-development of a whole nurse led hepatology service, increasing team from 1 to 5, achieving recognition through IQILS accreditation, winning Trust values award for Values and innovation.

SENRIOR RESEARCH SISTER

Shrewsbury and Telford NHS Trust
Shrewsbury, Shropshire
02.2010 - 06.2018

Started and developed a "generic" research team at the Trust to complement the already successful cancer research team. Developed the team from taking part in 4 studies in 2 specialities to over 40 studies in many specialities.

  • Ensured strict compliance with ethics in all aspects of research work.
  • Ensured safety protocols whilst handling biological samples in the laboratory.
  • Communicated complex clinical trial information to patients with clarity.
  • Collaborated with multidisciplinary teams for successful clinical trials execution.
  • Overcame challenges in a dynamic healthcare environment by demonstrating flexibility,.
  • Coordinated with investigators to ensure accurate protocol adherence.
  • Developed training materials to educate new staff about clinic procedures.
  • Provided compassionate nursing care during clinical trials, improving patient comfort level.
  • Administered medications as per the trial protocols for expected results.
  • Monitored patient responses to treatments, ensuring optimal care levels.
  • Maintained up-to-date knowledge on relevant regulations and guidelines.
  • Led cross-functional team meetings, promoting collaboration and effective communication.
  • Managed large volumes of clinical data, maintaining accuracy and confidentiality.
  • Assessed eligibility of potential participants for various clinical trials.
  • Reported Serious Adverse Events promptly using appropriate procedures for compliant trial practices.
  • Liaised with external trusts and stakeholders to broaden research opportunities and scope.

STAFF NURSE

Shrewsbury and Telford NHS Trust
Shrewsbury, Shropshire
11.2004 - 01.2010

Staff in different areas including gastroenterology, endocrinology and cardiology on general medical wards and within an endoscopy unit.

  • Liaised effectively with relatives, keeping them informed about patient progress.
  • Maintained high standards of cleanliness and hygiene within the ward.
  • Identified early warning signs of deteriorating health through vigilant monitoring.
  • Led health education sessions to promote healthy lifestyle choices in patients.
  • Updated patient records meticulously to ensure accurate documentation.
  • Provided compassionate emotional support to patients, easing their anxiety.
  • Coordinated with pharmacy staff ensuring timely delivery of medicines.
  • Increased patient understanding with clear explanation of medical procedures.
  • Assisted doctors during examinations for efficient healthcare delivery.
  • Improved patient comfort by providing expert bedside care.
  • Executed clinical tasks efficiently whilst maintaining attention to detail.
  • Adhered strictly to safety guidelines minimising workplace incidents.
  • Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
  • Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.

Education

MASTERS MODULE - NON MEDICAL PRESCRIBING

WOLVERHAMPTON UNIVERSITY
Wolverhampton
01.2023 - 08.2023

MASTERS MAODULE - HEALTH ASSESSMENT IN CLINICAL PRACTICE

Keele University
Keele
01.2019 - 11.2019

POST GRADUATE CERTIFICATE - HEALTHCARE LEADERSHIP (MARY SECOLE AWARD)

NHS LEADERSHIP OPEN UNIVERSITY
OPEN UNIVERSITY
10.2013 - 11.2014

MASTERS MODULE - PLANNING AND MANAGING CLINICAL TRIALS

Oxford Brookes University
Oxford, England
01.2014 - 09.2014

Bachelor of Science - REGISTERED GENERAL NURSE ADULT

Staffordshire University
Stoke-on-Trent
09.2001 - 09.2004

Skills

  • Decision making capacity
  • Patient assessment
  • Patient advocacy
  • Health promotion
  • Patient education
  • Service development implementation
  • Service delivery improvement techniques

Accomplishments

Trust Values Award 2024-Ambitious Category

IQILS accreditation-May 2024

Trust Values nomination-Oct 2025-caring category

Trust Values nomination-Oct 2025-Leader of the year nomination


Timeline

MASTERS MODULE - NON MEDICAL PRESCRIBING

WOLVERHAMPTON UNIVERSITY
01.2023 - 08.2023

MASTERS MAODULE - HEALTH ASSESSMENT IN CLINICAL PRACTICE

Keele University
01.2019 - 11.2019

SENIOR HEPATOLOGY CLINICAL NURSE SPECIALIST

Shrewsbury and Telford NHS Trust
07.2018 - Current

MASTERS MODULE - PLANNING AND MANAGING CLINICAL TRIALS

Oxford Brookes University
01.2014 - 09.2014

POST GRADUATE CERTIFICATE - HEALTHCARE LEADERSHIP (MARY SECOLE AWARD)

NHS LEADERSHIP OPEN UNIVERSITY
10.2013 - 11.2014

SENRIOR RESEARCH SISTER

Shrewsbury and Telford NHS Trust
02.2010 - 06.2018

STAFF NURSE

Shrewsbury and Telford NHS Trust
11.2004 - 01.2010

Bachelor of Science - REGISTERED GENERAL NURSE ADULT

Staffordshire University
09.2001 - 09.2004
CHARLOTTE Owen