Charlotte Lindon

Part Time

Supporting the SHEQ Manager (Safety, Health, Environment and Quality) and Human Resource Manager.

• Document control and maintaining compliance logs
• Conducting internal audit, supporting documentation for audits and NCR report writing
• Liaising with suppliers and staff at all levels
• Compliance, ISO's, Policy's
• Maintaining training logs
• HR tasks; Managing recruitment, letter writing, following onboarding process till presenting their HR introduction on their first day.

SHEQ Training

Internal Auditor 9 December 2025

Non-conformance Record Processing 25 February 2025

Root Cause Analysis 21 April 2026

LTQR (Lifetime Quality Records) April 2026

Fire Marshal

Full Time to then Part Time

Overlapping dates with VNS as I started working only on a Friday after starting my role at Veolia Nuclear Solutions. Promoted after a year from Office Assistant to Quality Assistant, Supporting Quality Manager.

• Document control Quality records; NCR, CAPA C of C's, COSHH, Supplier records, Employee records
• Maintaining equipment records logs and calibration certificates.
• Processing orders and solving problems with suppliers and incoming orders. Chasing supplier for calibration certificates and C of C’s before issuing for use.
• Inspecting and performing good inwards process to GMP standard.
• QA approval
• Processing perchance orders, invoicing and account administration, using accounting software XERO and assisting in payroll.
• Complying procedures medical device quality system in accordance with EN ISO 13485:2016 and 21 CFR 820.

• Coordinated technicians work following process of ceiling track hoist installations from site survey and installation to servicing, repairs and de-installs of ceiling track hoists.

• Oversaw daily operations ensuring consistency in quality and service delivery.

• Managed over 50 calls a day and corresponded through emails from clients and occupational therapist

• Managed databases and information systems, maintaining accurate and accessible records.

Fire Marshal and First Aider

• Managed phone calls, resulting in effective communication flow

• Solved administrative and customer service issues with knowledgeable assistance and friendly support.

• Acted as first point of contact for members and enrolled new members.

• Providing information about products and services gym and beautician offer.

While studying I worked at Apple Cart Beefeater

• Dealing with customer complaints and solving problems quickly.

• Organising the bar, checking stock and making order lists.

• Having a good memory of stock and being knowledgeable about menu items and drinks for sale.

• Following health and safety training for handling food, and equipment.