Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Charlotte Greening

Marlow,Buckinghamshire

Summary

Dedicated professional with a strong focus on customer service and clear communication. Demonstrates exceptional skills in maintaining calm under stress and providing prompt responses, ensuring a seamless dining experience. Proficient in table service, arranging and cleaning, as well as glass and cutlery polishing, contributing to an efficient and welcoming environment. Committed to enhancing service quality and pursuing opportunities for growth within the hospitality industry.

Overview

2
2
years of professional experience

Work history

rowing coaching

great marlow school boat club
Marlow, Buckinghamshire
06.2025 - 07.2025

Checked and reported damaged equipment to maintain operational standards.

Coached young rowers, enhancing skills and ensuring enjoyment and safety during sessions.

Delivered training from cox seat, bow seat, and launch, alongside land-based rowing machine sessions.

  • Provided constructive feedback to improve technique and performance of young athletes.
  • Promoted safety and welfare by adhering to safeguarding principles.
  • Encouraged teamwork among young rowers to foster a collaborative environment.

waitress

de luca restaurant
marlow bottom
07.2023 - 08.2023

Executed food and drink orders accurately to maintain high customer satisfaction rates.

  • Maintained clean and organised dining areas to ensure guest comfort.
  • Regularly attended tables to assess guest needs and process additional orders promptly.
  • Demonstrated extensive menu knowledge, assisting customers in making informed choices.
  • Resolved customer complaints efficiently through professional communication skills.
  • Polished glasses and cutlery to uphold presentation standards.
  • Arranged tables with linens and silverware for special events, delivering customer service.
  • Adhered strictly to health and hygiene standards when handling food.
  • handled events well in a food van

Education

GCSEs - maths, english , tipple science, pe, food and nutrition, business, geography

Great Marlow School
Marlow, Buckinghamshire

Skills

  • Calm under stress
  • Prompt response
  • Customer Service
  • Clear communication
  • Table service
  • Table arranging and cleaning
  • Glass and cutlery polishing

Languages

Czech
Fluent
English
Native

Accomplishments

Rowing captain, qualified for Henley royal regatta twice, black belt in karate, predicted ABB for a levels.

Affiliations

I am a black belt in karate and practice that a few times a week as well as having around 10 rowing training sessions a week then having races. Additionally I walk dogs for some extra money.

Timeline

rowing coaching

great marlow school boat club
06.2025 - 07.2025

waitress

de luca restaurant
07.2023 - 08.2023

GCSEs - maths, english , tipple science, pe, food and nutrition, business, geography

Great Marlow School
Charlotte Greening