Charlotte Carey
Wookey,Somerset
Summary
Graduate Film student looking to expand knowledge in communication in an office based role whilst transitioning into the industry. Also whilst working in a team based setting to help build confidence in a professional workplace post-graduation.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Catering assistant
The Loft Cathedral Wells
Wells, Somerset
2022.05 - Current
- Prioritised tasks during peak hours to ensure timely service.
- Resolved customer issues by actively listening and providing effective solutions.
- Communicated with customers and helped to train up new workers.
- Adapted to changes with orders and stayed on top of all work.
- Presented a professional image and maintained a positive attitude to represent the establishment effectively.
- Problem solving skills when dealing with any missed tickets or orders.
- Worked in a large network through interacting with other departments within the establishment.
- Collaborated with other small event teams whilst working on events ie the Carols Under Candle Light Company when they visited working on their bar.
- Problem solving skills when dealing with any missed tickets or orders.
Front of house team member
The Market Place Cafe
Wells, Somerset
2021.05 - 2022.04
- Served large amounts of customers in busy periods whilst maintaining a calm and customer facing approach.
- Engaged with customers while taking and delivering food orders, building rapport with regular patrons.
- Answered the phone between kitchen and front of staff to communicate food related issues and taking table bookings effectively and quickly.
- Maintained cleanliness and organisation by cleaning, restocking, and packing down at closing, which prepared the space for efficient operations.
Children's Activity Host Volunteer
Bishops Palace Wells
Wells, Somerset
2018.05 - 2018.07
- Engaged enthusiastically with the children at the sessions.
- Implemented safeguarding procedures to ensure child welfare during activities.
- Evaluated vocal tone effectiveness during communications to enhance engagement.
- Adhered to codes of practice.
Education
Bachelor of Arts - Film Production
University of Portsmouth
Portsmouth 2023.09 - 2026.06
A-Levels -
Strode College
Street, Somerset 2021.09 - 2023.05
GCSEs -
The Blue School
Wells, Somerset 2016.09 - 2021.05
Skills
- Friendly phone manner
- Organisation
- Team communication
- Quick problem Solving
- Collaboration
- Team communication
- Leadership
- Confidential information handling
- Maintaining calm coordination to a high standard in tense, fast paced scenarios
Timeline
Bachelor of Arts - Film Production
University of Portsmouth
2023.09 - 2026.06
Catering assistant
The Loft Cathedral Wells
2022.05 - Current
A-Levels -
Strode College
2021.09 - 2023.05
Front of house team member
The Market Place Cafe
2021.05 - 2022.04
Children's Activity Host Volunteer
Bishops Palace Wells
2018.05 - 2018.07
GCSEs -
The Blue School
2016.09 - 2021.05