Charlotte Briggs
Northampton,Northamptonshire
Summary
Creative Hairdresser bringing 20 years of expertise in colour-correction and restorative treatments. Highly skilled in executing complex colour services and unique cuts. Personable and engaging with a passion for building client relationships through flexible approach and consistent results.
Skilled in customer care and building strong client relationships.
I am looking to transition into full time employment where i can utilise the skill set i have developed.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Self Employed Mobile Hairdresser
Self Employed
Northampton, Northamptonshire
2018.07 - Current
- Generated new business through client referrals and repeat customers.
- Built and maintained a loyal client base through excellent service.
- Kept accurate financial records and submitted up to date tax returns.
- Adapted quickly to new styling trends.
- Managed appointments and schedules to smooth workflow.
- Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
Front desk receptionist
Landmark
Milton Keynes, Buckinghamshire
2019.02 - 2019.08
- Acted as a first point of contact ,greeting visitors and providing assistance.
- Helped in preparing meeting rooms before client visits or meetings took place..
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Food service assistant
Aramark
Milton Keynes, Buckinghamshire
2010.11 - 2018.07
- Daily opening and closing of staff restaurant
- Ensured compliance with health and safety regulations for safe dining experience.
- Worked in fast-paced environment whilst maintaining quality of service.
- Performed cash handling duties, ensured accurate financial transactions.
- Prepared hot and cold meals to cater to diverse customer preferences.
Education
NVQ Level 2 - Hairdressing
Milton Keynes College
Milton Keynes 2005.09 - 2006.06
GCSEs - English, Maths, Science and Business
The Radcliffe School
Milton Keynes 2000.09 - 2005.07
Skills
- Proficient in diary management
- Great communication skills
- Maintained up-to-date Health and Safety regulations
- Creating brand identity and marketing
- Attention to Detail
- Bookings management
Certification
Full clean driving licence
Timeline
Front desk receptionist
Landmark
2019.02 - 2019.08
Self Employed Mobile Hairdresser
Self Employed
2018.07 - Current
Food service assistant
Aramark
2010.11 - 2018.07
NVQ Level 2 - Hairdressing
Milton Keynes College
2005.09 - 2006.06
GCSEs - English, Maths, Science and Business
The Radcliffe School
2000.09 - 2005.07