Amy Younger
Sunderland,Tyne and Werar
Summary
Organised and driven professional with strong communication and problem-solving skills. Proficient in managing schedules and handling confidential information with discretion. Committed to enhancing productivity and ensuring seamless operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hairdresser
Hair Connection
Sunderland, Tyne and Wear
01.2013 - 01.2016
- Demonstrated mastery of colouring techniques, enhancing client satisfaction.
- Specialised in modern hairstyling trends to increase client retention.
- Enhanced salon reputation with excellent customer service skills.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Performed routine stock checks, ensuring sufficient supplies at all times.
- Collaborated closely with colleagues to run an efficient salon operation.
- Conducted comprehensive client consultations to tailor services to individual needs.
- Assisted with front desk operations when required; enhanced overall salon efficiency.
- Handled cash transactions accurately; ensured smooth end-of-day reconciliation process.
Personal Assistant
Sunderland Council
Sunderland, Tyne and Wear
01.2016 - 12.2024
- Provided assistance for daily activities, resulting in increased independence.
- Ensured safety with constant supervision during mobility exercises.
- Built strong relationships to foster trust and emotional support.
- Facilitated ease of movement, improved physical health.
- Assisted with personal hygiene tasks to maintain cleanliness and dignity.
- Offered companionship during social outings, enriched quality of life.
- Coordinated appointments with healthcare professionals, maintained optimal health levels.
- Maintained detailed records of care plans; ensured adherence to medical instructions.
- Implemented physiotherapy routines as prescribed by professionals; promoted physical recovery post-accidents or surgeries.
- Assisted with shopping errands; ensured availability of essential items at all times.
- Transporting clients to and from appointments facilitated access to necessary services.
- Improved social health by promoting participation in hobbies and social interests.
Education
GCSEs -
Venerable Bede School
Sunderland /2008 - /2013
NVQ Level 3 - Hairdressing
BP College
Sunderland /2013 - /2014
Skills
- Verbal communication
- Diary management
- Strong interpersonal skills
- Dedicated team player
- Fast learning
- Clean driving record
- Customer friendly
- Staff relations
- Excellent communication skills
Certification
Clean driving license
References
References available upon request.
Timeline
Personal Assistant
Sunderland Council
01.2016 - 12.2024
Hairdresser
Hair Connection
01.2013 - 01.2016
GCSEs -
Venerable Bede School
/2008 - /2013
NVQ Level 3 - Hairdressing
BP College
/2013 - /2014
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