Summary
Overview
Work history
Skills
LANGUAGES
References
Timeline
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Charlotte Ariss

Wellingborough,NTH

Summary

Friendly, caring, and highly organised, I am looking to grow into a Personal Assistant role where I can put my skills to good use. With experience in care and customer service, I am confident managing busy schedules, supporting others, and handling tasks with patience and attention to detail. I enjoy helping people, staying adaptable in changing situations, and making sure everything runs smoothly. My goal is to provide reliable support while bringing a positive and approachable attitude to those I work with.

Overview

14
14
years of professional experience

Work history

Care assistant

KL Premium care
Northampton
01.2022 - Current
  • Provide person-centred support with daily living (bathing, dressing, toileting), promoting independence
  • Monitor clinical and emotional wellbeing: complete observations and fluid/food charts, assist at mealtimes, reposition and deliver pressure-area care, and give clear shift handovers
  • Carry out safe mobility and transfers using hoists and stand aids, following moving & handling and falls-prevention best practice
  • Fostering a calm, homely atmosphere, respond promptly to call bells. Collaborate with nurses and colleagues: follow care plans and IPC protocols, keep accurate records and ensuring each resident receives the correct medication.
  • Build strong, trusting relationships with residents to support mental wellbeing, reduce isolation and encourage engagement in meaningful activities. This includes residents living with dementia

Mobile Carer

A-Z Personalised Care
Northampton
01.2020 - 01.2022
  • Delivered high-standard care for elderly clients, prioritising personal hygiene and mental stimulation.
  • Maintained organisation and cleanliness of client homes to ensure safety and comfort.
  • Acted in clients' best interests while adhering to company policies and guidelines.Delivered person-centred care to older clients in their own homes, maintaining dignity and independence
  • Supported personal care routines: washing, dressing, toileting, oral hygiene and continence care
  • Prompted/assisted with medication, kept accurate visit notes and escalated changes in condition
  • Provided companionship and mental stimulation; prepared meals, encouraged hydration and did light housekeeping to keep homes safe

Baby-Sitter

Home
Northampton
01.2016 - 01.2018
  • Provided evening/after-school care when parents were working or out, ensuring a safe, calm environment
  • Managed routines: homework support, simple meal prep, screen-time limits, and bedtime
  • Kept the home tidy and communicated updates to parents, handling minor issues responsibly

Customer Service Assistant

Mini Trains des Marais
Saint Martin D’aubigny
01.2012 - 01.2016
  • Supported daily operations in the family miniature railway while at school
  • Served customers food and drink with a friendly, efficient approach
  • Welcomed guests, allocated seats and ensured passengers were safely secured before departure
  • Checked and validated train tickets; guided boarding and queuing
  • Supervised children while parents used the café facilities, maintaining a safe, tidy environment and strong health & safety awareness

Skills

  • Time management
  • Organisation
  • Prioritisation
  • Scheduling
  • Communication
  • Confidentiality
  • Administration
  • Problem solving
  • Attention to detail
  • Reliability
  • Punctuality
  • Multitasking
  • Calm under pressure
  • Customer service
  • Professionalism
  • Team collaboration
  • Lone working
  • Safeguarding

LANGUAGES

English
Fluent
French
Fluent

References

References available upon request.

Timeline

Care assistant

KL Premium care
01.2022 - Current

Mobile Carer

A-Z Personalised Care
01.2020 - 01.2022

Baby-Sitter

Home
01.2016 - 01.2018

Customer Service Assistant

Mini Trains des Marais
01.2012 - 01.2016

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Charlotte Ariss