Charlotte Allinson
Stockport,England
Summary
Dedicated professional with a strong service-oriented mindset and proven resilience in fast-paced environments. Demonstrates exceptional multitasking mastery and customer interface skills, ensuring efficient dishwashing and adherence to hygiene standards. Known for proactive work approach, patience, and composure, complemented by till balancing accuracy and menu memorisation expertise. Committed to maintaining high cleaning and sanitation procedures while delivering outstanding customer service.
Overview
3
3
years of professional experience
Work history
Café Worker
Earlam's Community Café
Styal, Greater Manchester
2024.06 - Current
- Followed all cafe policies and procedures diligently for consistency in service quality.
- Kept up-to-date knowledge about menu items, guiding customers effectively.
- Maintained clean and organised work area, contributing to efficient service delivery.
- Prepared hot and cold beverages for customers' satisfaction.
- Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
- Ensured cleanliness of cafe premises by performing regular cleaning duties.
- Engaged with customers in a polite manner, fostering a welcoming environment.
- Handled cash transactions accurately, minimising discrepancies at the end of shift.
- Supported other team members during peak hours for smooth operations.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Memorised regular guests and frequent orders to deliver personalised service and encourage repeat business.
Summer camp assistant
Withington Girls’ School
Withington, Greater Manchester
2026.07 - 2026.07
- Provided safe, nurturing environment for attendees by supervising daily activities.
- Organised and lead sporting activities for the attendees throughout the week
- Implemented new games, enriching overall activity roster.
- Coordinated team-building exercises to foster camaraderie amongst attendees.
- Collaborated with fellow assistants to create an efficient working routine.
- Handled minor disputes between attendees effectively to maintain harmony within group.
Restaurant Waitress
Maria Mentira
Valencia, Spain
2025.07 - 2025.07
- Worked in a Spanish restaurant as a student learning Spanish as part of a work experience programme abroad
- Took orders from native speakers
- Delivered food and drinks out to customers
- Maintained professional high standards of customer service in a foreign language
- Collaborated in Spanish with other restaurant workers
Café Volunteer
Earlam's Community Café
Styal, Greater Manchester
2023.09 - 2024.05
- Maintained clean and organised work area, contributing to efficient service delivery.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
GCSEs - English Literature, English Language, Mathematics, Combined Science, Spanish, French, RS, Food Tech
Withington Girls' School
Manchester 09/2023 - 06/2025
A-Levels - Spanish, French, English Language
Withington Girls’ School
Withington 09/2025 - 08/2027
Keeping Children Safe in Education 2025 - Education Training Course
TES
Manchester 05/2026 - 05/2026
Child Protection Refresher 2025 - Education Training Course
TES
Manchester 05/2026 - 05/2026
Skills
- Resilience in fast-paced environments
- Dishwashing efficiency
- Customer interface
- Multitasking mastery
- Service-Oriented mindset
- Hygiene standards adherence
- Proactive approach to work
- Patience and composure
- Till balancing accuracy
- Customer Service
- Menu memorisation
- Cleaning and sanitation procedures
Timeline
Summer camp assistant
Withington Girls’ School
2026.07 - 2026.07
Restaurant Waitress
Maria Mentira
2025.07 - 2025.07
Café Worker
Earlam's Community Café
2024.06 - Current
Café Volunteer
Earlam's Community Café
2023.09 - 2024.05
Child Protection Refresher 2025 - Education Training Course
TES
05/2026 - 05/2026
Keeping Children Safe in Education 2025 - Education Training Course
TES
05/2026 - 05/2026
GCSEs - English Literature, English Language, Mathematics, Combined Science, Spanish, French, RS, Food Tech
Withington Girls' School
09/2023 - 06/2025
A-Levels - Spanish, French, English Language
Withington Girls’ School
09/2025 - 08/2027