Summary
Overview
Work history
Education
Skills
Volunteer Experience / Hobbies
References
Timeline
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Charlie Napier

Bonnyrigg,Midlothian

Summary

A highly skilled professional with extensive experience in patient-facing roles, experienced in communicating complex information with empathy and professionalism. Demonstrates exceptional attention to detail and accuracy, ensuring strict adherence to protocols and standards. Proven ability to collaborate effectively with healthcare professionals, including GPs and specialists, to deliver coordinated patient care. Holds a BSc in Forensic Psychology, showcasing strong research and analytical skills applied to real-world scenarios. Excels in problem-solving and adaptability within fast-paced environments, consistently maintaining high performance levels.

Overview

10
10
years of professional experience
12
12
years of post-secondary education

Work history

Pharmacy Dispenser

Bonnyrigg Healthcare, Omnicare Pharmacy, ASDA Pharmacy, LloydsPharmacy
Edinburgh
10.2014 - 01.2025
  • Patient & Professional Communication: Served as a primary point of contact for patients, GPs, and other healthcare providers, effectively communicating medication information and addressing concerns with empathy and clarity.
  • Clinical Discretion: Supervised substance misuse patients, demonstrating a commitment to patient well-being and a capacity for handling sensitive and confidential information.
  • Attention to Detail & Compliance: Processed and dispensed prescriptions with exceptional accuracy, including controlled drugs, ensuring strict adherence to legal and safety protocols.
  • Operational Efficiency: Managed repeat prescription requests and stock control, contributing to the smooth and effective operation of the pharmacy.

Education

BSc (Hons) - Forensic Psychology

The Open University
10.2019 - 07.2025

NVQ Level 2 - Dispensing Assistant

National Pharmacy Association (NPA)
01.2014 - 01.2015

Higher - Administration and IT (A) Intermediate 2: Art and Design (A), Mathematics (B), French (B), English (C), Physical Education (C)

Newbattle Community High School
01.2010 - 01.2015

SVQ Level 1 - Basketball UKCC Level 1/SCQF Level 4

Basketball Scotland
2014 - 2014

Skills

Communication & Interpersonal Skills

Many years of experience in a patient-facing role, effectively communicating complex information to diverse individuals Skilled in active listening, building rapport, and handling sensitive conversations with empathy and professionalism


Attention to Detail & Accuracy

Proven ability to manage detailed and critical tasks, ensuring strict adherence to protocols and standards


Teamwork & Collaboration

Experience working alongside various healthcare professionals, including GPs and other specialists, to ensure coordinated patient care


Research & Analytical Skills

Developed through a BSc in Forensic Psychology, including the ability to critically analyse information, conduct research, and apply psychological theories to real-world scenarios


Problem-Solving & Adaptability

Proficient in adapting to changing priorities and fast-paced environments while maintaining a high level of performance


Research & Data Analysis
Proficient in SPSS and Qualtrics, with experience in data collection, analysis, and interpretation from my degree in Forensic Psychology
Strong analytical skills to critically evaluate information and apply psychological theories to real-world scenarios


Technical Proficiency
Skilled in Microsoft Office and Excel for managing data, creating reports, and maintaining organized records A quick learner with the ability to adapt to and master new computer systems and software quickly

Volunteer Experience / Hobbies

  • The Eve Appeal, Fundraising & Community Engagement, Led extensive fundraising efforts for The Eve Appeal, a charity supporting women’s cancers, raising significant funds through various initiatives including marathons and treks. This initiative was inspired by a personal health challenge, demonstrating profound resilience and a commitment to helping others.
  • Team Leadership & Performance, Bass guitarist for a church band, playing every Sunday and for large audiences of up to 500 people, which highlights teamwork and performance skills under pressure.
  • Creative Skills, Proficient in landscape and wedding photography, demonstrating a creative eye and attention to detail.

References

References available upon request

Timeline

BSc (Hons) - Forensic Psychology

The Open University
10.2019 - 07.2025

Pharmacy Dispenser

Bonnyrigg Healthcare, Omnicare Pharmacy, ASDA Pharmacy, LloydsPharmacy
10.2014 - 01.2025

NVQ Level 2 - Dispensing Assistant

National Pharmacy Association (NPA)
01.2014 - 01.2015

Higher - Administration and IT (A) Intermediate 2: Art and Design (A), Mathematics (B), French (B), English (C), Physical Education (C)

Newbattle Community High School
01.2010 - 01.2015

SVQ Level 1 - Basketball UKCC Level 1/SCQF Level 4

Basketball Scotland
2014 - 2014
Charlie Napier