Charlie Holland

• Created a safe environment for children in the after-school club, including supervised play individually and alongside other team members.
• This role required an enhanced DBS check.
• Provided emotional support and companionship, building trusting relationships with the children, and parents.
• Developed communication skills through regular phone interactions with parents and staff.

• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
• Delivered excellent customer service through friendly and polite interaction.
• Answered phone calls politely, facilitating customer service excellence.

- Gathered information from electorate to better aid policy and advertising.

- Gained skills of communication to better develop questionaires.

• Received and sorted donated products, checking condition thoroughly before placing on shop floor.
• Completed cleaning tasks after shop closing, including hoovering, dusting and sanitising shelves, ready for next-day opening.
• Operated the till system and handled financial transactions, including card payments and cash handling.
• Engaged with the local community on behalf of the shop, fostering positive relationships and loyalty.