Charlie-George Fellowes
London,Camden
Summary
Determined 23 year old male who takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Head Door supervisor
Pavilion
, City of Westminster
2021.04 - Current
- Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
- Guaranteed security of all entry and exit points with frequent foot patrols.
- Forwarded delivered packages to appropriate guests in timely manner.
- Welcomed guests in friendly, professional manner.
- Worked and managed teams of 6+ staff on a frequent basis. Aiding and guiding the team towards providing the best service to the employer available.
Labourer
Building
London, City of London
2019.05 - 2019.12
- Received new shipments of production materials, quickly unloading trucks and staging based on needs.
- Maintained tools, equipment and machinery in good working order.
- Used cleaning chemicals safely to sanitise work spaces.
- Selected and wore protective gear to minimise risk of injury.
- Helped smooth running of daily tasks by replenishing supplies.
- Used shovels or heavy equipment to move different materials based on job needs.
- Attended to needs of teammates for seamless production.
Customer Service
Wilko
London, Haringey
2018.10 - 2019.04
- Provided outstanding customer service.
- Maintained shop floor to an acceptable standard.
- Unloaded and shelved deliveries within the targeted time frames.
- Resolved customer issues.
- Promoted items and advertisement.
- Wrapped and bagged purchases for customers to easily carry items without damage.
- Kept checkouts areas and general store clean and orderly.
- Helped meet business needs by working extra shifts.
Education
GCSEs -
Coopers Technology College
Chislehurst, Bromley 2012.09 - 2016.04
Mechanics
Bromley College
Bromley 2016.09 - 2018.04
Skills
- Restraint and escorting techniques
- Incident reporting
- First-class customer service
- CCTV monitoring
- Site security procedures
- Point-of-entry screening
- Bag inspections
- Identification checks
- Problem solving
- SIA licensed
- Crowd control
- Team building
- Leadership
Affiliations
- Mixed Martial Arts
- Music
- Exercising
Timeline
Head Door supervisor
Pavilion
2021.04 - Current
Labourer
Building
2019.05 - 2019.12
Customer Service
Wilko
2018.10 - 2019.04
Mechanics
Bromley College
2016.09 - 2018.04
GCSEs -
Coopers Technology College
2012.09 - 2016.04