Safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. A talented security professional skilled at conducting building patrols, securing entrances and exits, and keeping visitors under constant surveillance. Skilled in writing reports, updating records, and handling simultaneous tasks in fast-paced settings. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities to meet team goals.
Work history
Security Door Supervisor (Part-Time)
Lionheart Security Services LTD
Wolverhampton
07.2023 - Current
Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
Acquired up-to-date knowledge on the latest security regulations by attending company safety meetings.
maximized site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurized situations.
minimized the threat of violence by conducting body searches and screening processes through X-rays and metal detectors.
CCTV Control Room Operator (Part-Time)
Constellation
Birmingham
05.2023 - Current
Identified areas requiring improvements and made recommendations to security operations.
Remotely controlled gates, doors, and access points provide protection and boundaries.
Collaborated with security agencies and staff to maintain the proper use of CCTV systems.
Observed external security situations and provided the best routes and status to company drivers.
Responded to radio checks to support smooth communications.
Acted as a Subject Matter Expert for CCTV-related investigations to assist court proceedings in solving cases.
Education
Door Supervisor Licence - Security Industry Authority (SIA)
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08.2023 -
CCTV (PPS) License - Security Industry Authority (SIA)
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Un
08.2023 -
Master of Science - Project Management
Birmingham City University
Birmingham
01.2023 -
Bachelor of Arts - Theater And Media Arts
Ambrose Alli University
Ekpoma, Edo State, Nigeria
09.2005 - 03/2009
Skills
First-class customer service
CCTV monitoring
Violence prevention
First Aid and CPR
Physical intervention techniques
Body search techniques
Problem solving
Outstanding communicator
Identification checks
Emergency response
Site security procedures
Appropriate screening and searching
Event security
Dispute resolution
Customer screening
Venue emergency response
Access systems and patrol
Security Industry Authority (SIA) licensed
Crowd control
SIA licensed
Incident reporting
Behaviour control
Bag inspections
Restraint and escorting techniques
Licensed venue security
Diplomatic conflict resolution
Security expertise
Professional Skills
Microsoft Excel
Microsoft Office – (Excellent User)
Video Editing and Graphic Designing
Content Creation
Event Planning & Coordinating
CORE COMPETENCIES
Customer Lifecycle Management
Brand Management
Financial Management
Customer Retention and Acquisition
Business Development and Strategy
Sales and Marketing Strategies
Account Management
Operations Management
Performance Optimisation
Emotional Intelligence
Reporting and Documentation
TRAININGS
Customer Relationship Management
Effective Time Management Training
Emotional Intelligence Training
Essential Leadership processes
Careful communication at Work place
Leading Customer Success
Ethics and compliance training
Anti-Trust law
Fair competition
Anti-Bribery and Prohibited Payments
Data Privacy Training
Information Classification and Protection
Doing Business Ethically in global environment
Classification and Protection of Data
Defensive Driver Safety Training
Timeline
Door Supervisor Licence - Security Industry Authority (SIA)
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08.2023 -
CCTV (PPS) License - Security Industry Authority (SIA)