Summary
Overview
Work history
Education
Skills
Timeline
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Charlie Davison

Sunderland,Tyne and Wear

Summary

Ambitious professional with over four years of experience in business administration.

Overview

4
4
years of professional experience

Work history

Procurement / Administrative Support

NOC Ltd
Boldon Colliery, Tyne and Wear
01.2022 - 04.2026
  • Maintain day-to-day office operations, including handling a high volume of calls, greeting visitors, and maintaining organised filing systems.
  • Manage customer enquiries by logging requests onto ERP systems.
  • Support the preparation of quotations and technical drawings, and provide timely updates to customers.
  • Proactively follow up on quotations, increasing conversion rates by addressing customer queries or concerns.
  • Support the sales order process by printing and reviewing orders, ensuring pricing etc. is correct before processing.
  • Occasionally, process sales orders and issue acknowledgements.
  • Independently manage all purchasing activities.
  • Support finance by reconciling delivery notes to invoices.
  • Assist production by creating works orders to support operational workflow.
  • Support despatch by arranging shipments and providing customers with tracking information and delivery updates.
  • Conduct monthly stock takes, and independently introduced a weekly critical stock take.
  • Support business-wide projects, including contributing to the development of a new company website.
  • Manage website administration, including approving registrations and processing online orders.

Education

A Level 3 Apprenticeship - Business Administration

Tyne Coast College
South Shields, Tyne and Wear
/2022 - /2023

GCSEs - General Studies

Southmoor Academy
Sunderland, Tyne and Wear
09/2016 - 06/2021

Skills

  • Time management and organisation
  • Proficient in Microsoft office (Word, Excel, PowerPoint, Outlook)
  • Experience using ERP systems
  • Problem-solving
  • Attention to detail

Timeline

Procurement / Administrative Support

NOC Ltd
01.2022 - 04.2026

A Level 3 Apprenticeship - Business Administration

Tyne Coast College
/2022 - /2023

GCSEs - General Studies

Southmoor Academy
09/2016 - 06/2021

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Charlie Davison