Charles (Charlie) Gray
Cockermouth,Cumbria
Summary
Experienced and compassionate educator with a strong background in alternative provision, private tuition, and customer-facing roles. After a career break to care for my young daughter, I am now seeking to return to a fulfilling role where I can make a positive impact. Known for building strong relationships, engaging hard-to-reach students, and delivering meaningful learning experiences. My previous experience includes working in a Pupil Referral Unit, providing private tuition, and supporting learners of diverse needs — all requiring patience, adaptability, and clear communication. I’m excited to return to a hands-on role where I can contribute to a positive learning environment and support the smooth running of a vibrant school.
Overview
4
4
years of professional experience
Work history
Senior Teaching Assistant
Step by Step Education - Cumbria
Workington, Cumbria
09.2022 - 01.2023
- Delivered learning activities to whole classes during teacher absence and PPA time.
- Assessed, recorded, and evaluated pupils’ needs to tailor learning experiences.
- Prepared and adapted resources to support effective learning outcomes.
- Monitored pupil progress and provided detailed reports on responses within agreed strategies.
- Established links to address pupils’ personal needs and communication requirements.
- Communicated effectively with teachers, professionals, and parents as necessary.
- Participated in designing classroom and school displays to enhance learning environments.
- Supported pupils' social and emotional well-being while reporting concerns to appropriate staff, ensuring high levels of safeguarding.
Store Mananger/Head Buyer
Beer GB
Ambleside, Cumbria
03.2021 - 06.2022
- Managed general operations of shop to ensure seamless functionality.
- Executed nationwide online order processing, packing, and postage.
- Oversaw inventory on sales floor to guarantee product availability.
- Handled price markdowns to optimise sales and inventory turnover.
- Developed merchandising displays to enhance customer engagement.
- Maintained up-to-date knowledge of trends in craft beer, natural wine, and mead expanding the customer demographic.
- Attended trade shows to build a strong network within the industry.
- Evaluated product performance regularly to ensure alignment with business needs.
Retail assistant
Winfields Outdoors
Keswick, Cumbria
09.2019 - 03.2021
- Provided tailored product recommendations based on individual customer needs.
- Ensured high levels of customer satisfaction through exceptional sales service.
- Maintained customer loyalty by delivering consistent, quality experiences.
- Arranged product displays to enhance visual appeal and drive sales.
- Processed payments efficiently while maintaining a clean shop environment.
Outdoor Instructor
Treetop Trek
Windermere, Cumbria
03.2019 - 09.2019
- Facilitated customer greetings and managed booking processes efficiently.
- Delivered safety briefings tailored for diverse age groups.
- Conducted equipment maintenance checks to ensure optimal performance.
- Ensured correct fitting of harnesses for all participants.
- Cultivated strong rapport with customers to enhance service experience.
- Maintained health and safety standards throughout operations.
- Provided support and guidance to customers as required.
- Established clear radio communication with team members for coordinated operations.
Education
Level 2 - Teaching Assistant
Kendal College
Kendal 06.2022 - 08/2022
Bachelor of Arts - Jazz Music
Middlesex University
London 10.2014 - 06/2018
A-Levels - Music, Music technology, Art
Peter Symonds College
Winchester, Hampshire 09.2012 - 07/2014
GCSEs - English, maths, chemistry, biology, physics, art, music, history. Grade A*-C
Westgate School
Winchester, Hampshire 09.2009 - 07/2011
Skills
- Safeguarding training
- Nurturing creativity & inspiring confidence in students
- Behavioural intervention
- Equipment Maintenance
- History of music knowledge
- Collaborative ensemble direction
- Audio recording experience
- Jazz technique & theory
- Music theory expertise
- Software competency (with Sibelius, Logic, Cakewalk & other DAWs)
- Technical proficiency
- Audio mixing
- Instrument tuning
- Live event support
- Microphone setup
References
References available upon request.
Timeline
Senior Teaching Assistant
Step by Step Education - Cumbria
09.2022 - 01.2023
Level 2 - Teaching Assistant
Kendal College
06.2022 - 08/2022
Store Mananger/Head Buyer
Beer GB
03.2021 - 06.2022
Retail assistant
Winfields Outdoors
09.2019 - 03.2021
Outdoor Instructor
Treetop Trek
03.2019 - 09.2019
Bachelor of Arts - Jazz Music
Middlesex University
10.2014 - 06/2018
A-Levels - Music, Music technology, Art
Peter Symonds College
09.2012 - 07/2014
GCSEs - English, maths, chemistry, biology, physics, art, music, history. Grade A*-C
Westgate School
09.2009 - 07/2011
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