Charles Robinson
Norwich ,Norfolk
Summary
Enthusiastic Person offering great service skills. Builds customer relationships through genuine conversations and efficient order-taking. Achieves company goals with friendly and knowledgeable approach. Reliable Crew Member with dynamic and flexible style. Completes orders to meet service targets.
In the near future I would love to see myself working as a Renewable Enegry Engineer.
I have had mulitple weeks of on site experince and know how to deal with challenges that my come our way.
Overview
3
3
years of professional experience
Work History
Trainee assistant site manager
MJS Projects
Norwich, Norfolk
07.2024 - Current
- Conducted regular site inspections to comply with safety guidelines.
- Minimised defects through inspections and process reviews.
- Held regular team briefings to communicate project goals and expectations.
- Assessed areas and performed quality control to minimise risks.
- Maintained clean environment by removing hazardous materials.
Fast Food Crew Member
Mcdonald's
Norwich, Norfolk
06.2023 - Current
- Maintained high standards of service in fast-paced dining and drive-through settings, serving 100+ customers daily.
- Supported a fast-moving team of 10 crew members in delivering efficient food service for 100+ customers daily.
- Maximised sales, simultaneously serving customers face-to-face while managing online orders.
- Optimised customer comfort by ensuring immaculate presentation of store.
Waiter
Acle Bridge Inn
Acle, norfolk
05.2021 - 11.2022
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Education
A-Levels - T Level surveying and design for construction and the built environment
City College, Norwich
Norwich 09.2023 -
GCSEs -
Acle Academy
Norwich, Norfolk08.2018
Skills
- Customer service
- Reliable and honest
- Food assembly
- Food safety procedures
- Food storage techniques
- Food hygiene
- Complaint management
- Stress tolerance
- Food preparation
- Accurate order taking
- Cash handling
- Site risk assessments
- Health and Safety
- Site surveying
- Inspection principles
- Permit approval process management
Accomplishments
- I was scouted for PDC (Player Development Centre) Norwich city football when i was 8 years old and played for them for 7 years.
- Efficiently served more than 100+ customers during an average shift with excellent ability to serve fresh food
Timeline
Trainee assistant site manager
MJS Projects
07.2024 - Current
A-Levels - T Level surveying and design for construction and the built environment
City College, Norwich
09.2023 -
Fast Food Crew Member
Mcdonald's
06.2023 - Current
Waiter
Acle Bridge Inn
05.2021 - 11.2022
GCSEs -
Acle Academy
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