Charlene Williams
Little stoke ,Bristol
Summary
Dedicated healthcare professional with expertise in record-keeping, patient observation, and compassionate care. Proficient in basic life support, personal care assistance, and dementia awareness, ensuring high-quality patient outcomes. Skilled in equipment sterilisation and manual handling training, with a strong commitment to safeguarding and confidential record management. Demonstrates excellent teamwork abilities while also excelling independently, with a focus on time management and housekeeping. Aspires to further enhance skills in healthcare provision and contribute to patient well-being.
Compassionate Healthcare Support Worker with history of improving patient care through attentive and empathetic service. Enhanced patient comfort and well-being by assisting with daily activities and providing emotional support. Recognised for excellent communication skills and ability to work seamlessly within multidisciplinary teams.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work history
Healthcare support worker
NHS Foundation Trust
Bristol, Town
2020.01 - Current
- Assisted surgical teams by preparing instruments and ensuring cleanliness of theatre environment.
- Attended mandatory training courses on regular basis to keep skills updated.
- Maintained confidentiality and compliance standards for optimised patient care.
- Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate, reporting significant findings to doctor.
- Collect patients from pre-operative and do safety checks.
- Get equipment ready in the morning and sort the theatre ready.
- Work as a team with theatre staff.
- If the surgeon needs any equipment we would get it for them.
- Clean theatres in between patients and at the end of the day.
Nursing assistant
Glebe house Bristol carehomes
Lower almondbury , South Gloucestershire
2009.02 - 2018.03
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Maintained cleanliness and hygiene in resident areas, promoting a safe environment.
- Observed and documented changes in residents' health, communicating effectively with nursing staff.
- Provided emotional support and companionship to residents, enhancing their quality of life.
- Trained new staff on procedures and best practices, fostering a knowledgeable workforce.
- Utilised lifting and handling techniques to safely transfer residents, minimising risk of injury.
- Delivered compassionate emotional support to patients during difficult times.
- Maintained clean and safe environment by following hygiene standards and protocols.
- Developed strong rapport with patients through active listening and empathy, encouraging open communication.
- Engaged elderly dementia patients through cognitive stimulation activities promoting mental well-being.
- Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.
- Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration and blood clotting.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Responded to patient call lights and supported continuum of care with appropriate interventions.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Provided incontinence care and bed baths, maintaining patient dignity at all times.
- Delivered practical and emotional support to patients and caregivers, enhancing quality care provisions.
Education
NVQ Level 2 - Health and social care
Bri hospital
Bristol 2018.02 - 2022.10
GCSEs - Maths
Marlwood school
Bristol 2016.04 - 2016.04
GCSEs - Science
Marlwood school
Bristol 2016.04 - 2016.04
NVQ Level 2 - Maths and English
City of Bristol College
Bristol, England 2018.02 - 2020.02
Skills
- Record-keeping
- Patient observation
- Basic life support
- Personal care assistance
- Dementia awareness
- Equipment sterilisation
- Manual handling training
- Compassionate care
- Safeguarding
- Equipment cleaning and sterilisation
- work well as a team but also I can work on my own
- Good with time keeping
- Housekeeping
- Confidential record management
Affiliations
- In my spare time I like to go out with friends. Also love playing netball and going to new places
Timeline
Healthcare support worker
NHS Foundation Trust
2020.01 - Current
NVQ Level 2 - Health and social care
Bri hospital
2018.02 - 2022.10
NVQ Level 2 - Maths and English
City of Bristol College
2018.02 - 2020.02
GCSEs - Maths
Marlwood school
2016.04 - 2016.04
GCSEs - Science
Marlwood school
2016.04 - 2016.04
Nursing assistant
Glebe house Bristol carehomes
2009.02 - 2018.03