Chanyanat Chanya Sanders
London,United Kingdom
Summary
Experienced hospitality and operations professional with a Law degree and proven expertise in secretarial support, customer service, mediation, and conflict resolution. Skilled at leading teams, optimizing F&B operations, and delivering luxury guest experiences. Strong background in legal research, fashion styling, makeup artistry, and boutique event coordination.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Head of Food & Beverage
Theatre Royal Drury Lane
London
10.2024 - 01.2026
- Direct strategic planning and day-to-day operations for F&B across multiple venues (theatre concessions, fine dining, catering for events).
- Develop and implement innovative, seasonally appropriate menus in collaboration with executive chefs.
- Manage budgets, control costs, and optimize resource allocation to meet financial targets while upholding luxury standards.
- Lead, train, and mentor a diverse F&B team; foster a culture of excellence and continuous improvement.
- Coordinate with vendors, suppliers, and event organizers; ensure timely procurement and compliance with health, safety, and licensing standards.
- Enhance guest experiences with personalized service, VIP event management, and bespoke catering solutions.
- Oversee marketing initiatives for F&B offerings to boost engagement and revenue.
- Collaborate with marketing, events, and theatre teams to support productions and private functions.
Operations Manager
Slurp Noodles
London
03.2024 - 01.2026
- Oversee daily operations, team leadership, customer service, inventory, and financial oversight.
- Drive sales and marketing initiatives; manage business planning and vendor relationships.
- Ensure high standards of service and operational efficiency across all outlets.
Operations/Customer Service Roles
Selfridges
London
05.2021 - 02.2024
- Roles included Customer Service, Bartender, Cinema Host/Box Office, and Events.
- Managed inventory, hosted events, and crafted cocktails; ensured exceptional customer experiences.
Assistant Manager
Rosa’s Thai Café
London
06.2017 - 05.2021
- Roles included Waitress, Kitchen Assistant, and Host.
- Managed reservations, supported food preparation, and ensured customer satisfaction.
Waitress
Sky Pod Bar – Sky Garden
London
02.2017 - 12.2017
- Maintained high standards of customer service and guest engagement.
Secretary
Consulate of Principality of Monaco
Bangkok
01.2009 - 01.2010
- Managed secretarial duties; ensured compliance with relevant legislation and diplomatic protocols.
Education
Bachelor's Degree - Law
Dhurakij Pundit University
ThailandEntry 3 Functional Skills English - ESOL
Grimsby Institute
Skills
- Secretarial and Administrative Support
- Customer Service Excellence
- Legal Research and Analysis
- Mediation and Conflict Resolution
- Fashion and Style Advising
- Makeup Artistry
- Operations Management
- Budgeting and Cost Control
- Staff Leadership and Training
- Vendor & Relationship Management
- Health & Safety Compliance
- Event Planning and VIP Service
Certification
- Professional Makeup Artistry, AOFM
- Fashion & Personal Styling
- Health and Safety Level 2
- Fire Warden
- Health and Safety – Salon
- Food Hygiene Level 2
Languages
English
Thai
Interests
Fashion and Style Advising, Sewing and fabric knowledge, Makeup artistry
Accomplishments
- Collaborated with team of [Number] in development of [Project name].
- Implemented [Type] process, streamlining work and increasing efficiency [Number]%
- Supervised team responsible for executing well on projects, leading to [Number]% increased revenue.
- Documented and resolved [Issue], contributing to [Result].
- Upsold additional products, increasing monthly revenue [Number]%
Affiliations
- Association of Chartered Certified Accountants (ACCA)
- Association for Project Management
- The Institution of Mechanical Engineers (IMechE)
- College of Paramedics (CoP)
- The Law Society
- The Chartered College of Teaching
- Royal College of Nursing (RCN)
- The Chartered Institute for IT
- British Medical Association (BMA)
Timeline
Head of Food & Beverage
Theatre Royal Drury Lane
10.2024 - 01.2026
Operations Manager
Slurp Noodles
03.2024 - 01.2026
Operations/Customer Service Roles
Selfridges
05.2021 - 02.2024
Assistant Manager
Rosa’s Thai Café
06.2017 - 05.2021
Waitress
Sky Pod Bar – Sky Garden
02.2017 - 12.2017
Secretary
Consulate of Principality of Monaco
01.2009 - 01.2010
Bachelor's Degree - Law
Dhurakij Pundit University
Entry 3 Functional Skills English - ESOL
Grimsby Institute