AJ Brayshaw
Ashton-under-Lyne,Greater Manchester
Summary
Dynamic manager with extensive experience in food and beverage operations within the leisure industry. Progressed from rink assistant to manager at Planet Ice, excelling in customer service, team leadership, stock control, and budgeting in high-pressure environments. Competitive Irish dancer with a 4th place finish at the World Championships, showcasing commitment and performance under pressure. Trainee figure skating coach pursuing City & Guilds Skate Excellence Coaching Qualification, dedicated to fostering confidence and skills in a supportive environment.
Overview
5
5
years of professional experience
Work history
Head of Food & Beverage
Planet Ice
Altrincham
2026.03 - Current
- Oversaw all operations for smooth service during peak hours and events.
- Conducted regular inspections of food and beverage areas to maintain health and safety compliance.
- Conducted financial tasks such as cash handling and till reconciliation, ensuring accuracy.
- Managed inventory to avoid stock shortages or excesses.
- Trained new staff members to maintain quality of service delivery.
- Ensured adherence to food hygiene regulations, safeguarding public health.
- Coordinated cross-departmental collaboration for improved workflow.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
Duty Manager/Head of Box Office
Planet Ice
Leeds
2024.04 - 2026.03
- Oversee day-to-day operations of a large leisure venue, including food & beverage services.
- Managed front-of-house operations to maintain a high level of service.
- Maintained cash floats and delivered secure banking procedures.
- Monitor spending, labour costs, and stock usage to maintain profitability.
- Ensure compliance with health & safety, and licensing requirements.
- Lead service delivery during busy public sessions, events, parties, and skating shows.
- Assisted in budgeting and forecasting activities to ensure cost-effectiveness.
Operations Manager
Planet Ice
Leeds
2023.12 - 2024.04
- Supported full operational management of the venue, including F&B operations and service standards.
- Managed recruitment, training, and development of staff across customer-facing roles.
- Oversaw rotas and labour planning to balance customer demand and cost efficiency.
- Worked closely with our head office to deliver company standards across all products.
- Stepped up as Acting General Manager when required, maintaining continuity of service.
Rink Assitant / Supervisor / Duty Manager
Planet Ice
Leeds
2022.01 - 2023.12
- Progressed through roles with increasing responsibility, including supervision of F&B staff and Party Hosts.
- Worked hands-on in food & beverage service during busy periods and events.
- Supported stock checks, service setup, and maintaining high customer service standards.
- Supervised staff on shift, resolving customer issues and supporting service flow.
Retail Assistant
Whittakers Schoolwear
Leeds
2021.07 - 2021.10
- Delivered excellent customer service in a fast-paced retail environment.
- Managed stock control, daily stock takes, and online order fulfilment.
- Helped in the setup of special events and promotional activities within the store.
Education
A-Levels -
Mirfield College
09/2020 - 06/2022
GCSEs -
Whitcliffe Mount School
09/2014 - 07/2019
Skills
- Operations management
- Team leadership and training
- Inventory control and ordering
- Cost management and budgeting
- Customer experience and service
- Staff scheduling and budget management
- Event delivery
- Problem solving in dynamic environments
Timeline
Head of Food & Beverage
Planet Ice
2026.03 - Current
Duty Manager/Head of Box Office
Planet Ice
2024.04 - 2026.03
Operations Manager
Planet Ice
2023.12 - 2024.04
Rink Assitant / Supervisor / Duty Manager
Planet Ice
2022.01 - 2023.12
Retail Assistant
Whittakers Schoolwear
2021.07 - 2021.10
A-Levels -
Mirfield College
09/2020 - 06/2022
GCSEs -
Whitcliffe Mount School
09/2014 - 07/2019