Chanchal Maria Baby
Prenton,United Kingdom
Summary
Dedicated professional with extensive expertise in elderly care, specialising in personal care assistance and person-centred care delivery. Demonstrates strong communication and interpersonal skills, ensuring emotional support and companionship while respecting dignity, privacy, and independence. Proficient in safeguarding, duty of care, infection control, and hygiene procedures, with a commitment to accurate care documentation and adherence to care plans. Known for teamwork in residential settings and effective time management. Career goal: to enhance the quality of life for elderly residents through compassionate and reliable support.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Health care assistant
Betheny Nursing Care Services
, Wirral
2026.02 - Current
- Supported individuals by delivering high-quality, person-centred care tailored to personal needs, including washing, dressing, and toileting.
- Assisted with mobility tasks, ensuring safe movement and comfort during daily activities.
- Recorded observations of client health conditions and promptly communicated concerns to senior staff.
- Maintained care documentation in accordance with organisational and NHS guidelines.
- Adhered to infection control protocols, ensuring effective hand hygiene and PPE usage.
- Communicated clearly with clients, families, and teams to enhance coordinated care.
- Prepared meals and monitored dietary intake to provide balanced nutrition.
- Promoted independence and dignity within residential and hospital environments.
- Escorted patients to appointments safely, ensuring timely arrival.
Senior Executive – Human Resources
Vanitham Margin-Free Supermarket – CFCICI
2024.05 - 2025.10
- Managed end-to-end payroll processing for 650+ employees, including salary calculations, input validation, disbursement, and post-payroll activities
- Ensured 100% compliance with labor laws, tax regulations, and organizational policies; processed statutory filings such as PF, ESI, and TDS
- Acted as a first point of contact for individuals, responding with empathy, patience, and professionalism
- Handled sensitive and confidential information in line with strict policies and data protection standards
- Maintained accurate records and documentation, demonstrating strong attention to detail
- Supported individuals from diverse backgrounds, ensuring respectful and non-judgmental communication
- Worked effectively under pressure while managing multiple responsibilities
- Generated payroll and compliance reports, salary slips, ECR filings, and MIS reports for management.
- Handled employee benefits administration, including leave, insurance, bonuses, and compensation structures.
- Fostered a collaborative work environment to enhance team performance.
- Kept accurate company records, upholding compliance with regulations and company policies.
Senior Executive – Human Resources
The Central Financial Credit and Investment Cooperative India Ltd (CFCICI)
2023.07 - 2024.05
- Spearhead end-to-end payroll processing for 2600 employees, ensuring accurate data collection, calculations, and timely disbursements in line with applicable tax and labour laws.
- Administered and maintained employee data in greytHR HRMS, ensuring accurate and timely updates related to onboarding, exits, leaves, salary changes, and personal information.
- Oversee complete employee lifecycle —from onboarding to separation—including documentation, record updates, and benefit allocations
- Maintained comprehensive records and documentation with full confidentiality
- Supported individuals throughout their employment lifecycle, offering guidance and reassurance
- Communicated effectively with staff, management, and external bodies
- Followed structured procedures and compliance standards consistently
- Demonstrated reliability, organisation, and accountability
- Established key relationships with stakeholders, contributing towards the long-term success of the company
Consultant – Resource Management
QBurst Technologies Pvt Ltd, Kochi
Kochi
2022.10 - 2023.03
- Assigned employees to projects based on their skill sets, experience, availability, and project requirements, ensuring optimal talent alignment.
- Tracked and optimised employee utilisation, workload balance, and overtime, ensuring effective resource deployment and burnout prevention.
- Supported project managers with resource forecasting, planning, and issue resolution, contributing to overall project delivery success
- Communicated clearly to resolve issues and support daily operations
- Adapted quickly to changing priorities in a fast-paced environment
- Worked collaboratively within multidisciplinary teams
Education
MSc - International Business
University of Chester
United Kingdom 2025.10 -
Master’s - Human Resource Management
MG University
India 2020.07 - 2022.10
Bachelor’s - Business Administration
MG University
India 2017.06 - 2020.05
Skills
- Personal care assistance
- Support for elderly residents
- Person-centred care delivery
- Safeguarding and duty of care
- Emotional support and companionship
- Respect for dignity, privacy, and independence
- Accurate care documentation
- Adherence to care plans and risk assessments
- Infection control and hygiene procedures
- Manual handling awareness
- Teamwork in residential settings
- Time management and reliability
- Personal hygiene maintenance assistance
- Elderly care expertise
- Strong communication and interpersonal skills
Certification
- Care Certificate (UK)
- Safeguarding Adults
- Manual Handling
- Infection Prevention & Control
- Health & Safety in Care Settings
- Equality, Diversity & Dignity in Care
- Food Hygiene Awareness
- GDPR & Confidentiality in Care
Languages
English – Full Professional Proficiency
Malayalam – Native / Bilingual Proficiency
Timeline
Health care assistant
Betheny Nursing Care Services
2026.02 - Current
MSc - International Business
University of Chester
2025.10 -
Senior Executive – Human Resources
Vanitham Margin-Free Supermarket – CFCICI
2024.05 - 2025.10
Senior Executive – Human Resources
The Central Financial Credit and Investment Cooperative India Ltd (CFCICI)
2023.07 - 2024.05
Consultant – Resource Management
QBurst Technologies Pvt Ltd, Kochi
2022.10 - 2023.03
Master’s - Human Resource Management
MG University
2020.07 - 2022.10
Bachelor’s - Business Administration
MG University
2017.06 - 2020.05