Reading
CHAIMAA IBOURK
Kesgrave
Summary
I am dedicated, self-motivated individual with excellent time keeping. Am passionate doing any giving task to the best of my abilities who works well under pressure, with a positive attitude who can work as part of the team without supervision. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
6067
6067
years of post-secondary education
3
3
Languages
Work History
Team member
KFC
02.2022 - 04.2022
- Customer Service – Engaging with customers in a friendly manner, taking orders, and resolving any issues or complaints.
- Cash Handling and POS Operation – Accurately processing customer transactions using the Point of Sale system and managing cash drawers.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Contributed to team success by completing jobs quickly and accurately.
Operator machine
Indulgence patisserie
02.2020 - 03.2020
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Improved product quality with meticulous attention to detail during inspection and sorting processes.
Supervisor
ATLAS SERVAIR
07.2017 - 03.2018
- Daily stock control procedure
- Daily report analysis
- Developed annual budget
- Inventory management
- Created internal controls and corrective actions to reduce risk of deficiencies
Secretary Assistant (volunteer)
JET CONTRACTORS
02.2017 - 05.2017
- Welcome visitors and respond to their requests
- Manage phone calls (incoming and outgoing)
- Receive, write and send letters and e-mails
- Manage the agenda of the manager
- Organize meetings, take notes of exchanges and write reports
- Sort and organize the filing of documents and files
Bank Cashier (volunteer)
ATTIJARIWAFA BANK
07.2016 - 09.2016
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Perform specialized tasks like preparing bank drafts, converting currencies
- Inform clients and offer them products and services offered by the bank according to their needs
Accountant (volunteer)
LEADER FIN
07.2015 - 08.2015
- Recording of accounting operations
- Preparation of invoices
- Processing of banking transactions
- Preparation of VAT declarations
- Establishment of annual accounts (balance sheet, income statement)
Education
Level2 certificate - understanding behaviour that challenges
ASPIRE
01-2025
Level2 certificate - safeguarding and pevent
ASPIRE
01-2025
Bachelor of business administration - Finance
Higher Institute of Applied Engineering
06-2017
GCSE or equivalent - undefined
MOHAMED V
Skills
Good administrative
Imagination and creativity
Problem-solving
Good organisational and time management
Costumer relations
Good communication
Team player
Meticulous
Excellent IT Literature
Sage 50
Positive attitude
Goal setting and achievement
Behavior management
Interests
Traveling
Timeline
Team member
KFC
02.2022 - 04.2022
Operator machine
Indulgence patisserie
02.2020 - 03.2020
Supervisor
ATLAS SERVAIR
07.2017 - 03.2018
Secretary Assistant (volunteer)
JET CONTRACTORS
02.2017 - 05.2017
Bank Cashier (volunteer)
ATTIJARIWAFA BANK
07.2016 - 09.2016
Accountant (volunteer)
LEADER FIN
07.2015 - 08.2015
GCSE or equivalent - undefined
MOHAMED V
Level2 certificate - understanding behaviour that challenges
ASPIRE
Level2 certificate - safeguarding and pevent
ASPIRE
Bachelor of business administration - Finance
Higher Institute of Applied Engineering