Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
CHAIMAA IBOURK

CHAIMAA IBOURK

Kesgrave

Summary

I am dedicated, self-motivated individual with excellent time keeping. Am passionate doing any giving task to the best of my abilities who works well under pressure, with a positive attitude who can work as part of the team without supervision. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
6067
6067
years of post-secondary education
3
3
Languages

Work History

Team member

KFC
02.2022 - 04.2022
  • Customer Service – Engaging with customers in a friendly manner, taking orders, and resolving any issues or complaints.
  • Cash Handling and POS Operation – Accurately processing customer transactions using the Point of Sale system and managing cash drawers.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Contributed to team success by completing jobs quickly and accurately.

Operator machine

Indulgence patisserie
02.2020 - 03.2020
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Improved product quality with meticulous attention to detail during inspection and sorting processes.

Supervisor

ATLAS SERVAIR
07.2017 - 03.2018
  • Daily stock control procedure
  • Daily report analysis
  • Developed annual budget
  • Inventory management
  • Created internal controls and corrective actions to reduce risk of deficiencies

Secretary Assistant (volunteer)

JET CONTRACTORS
02.2017 - 05.2017
  • Welcome visitors and respond to their requests
  • Manage phone calls (incoming and outgoing)
  • Receive, write and send letters and e-mails
  • Manage the agenda of the manager
  • Organize meetings, take notes of exchanges and write reports
  • Sort and organize the filing of documents and files

Bank Cashier (volunteer)

ATTIJARIWAFA BANK
07.2016 - 09.2016
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Perform specialized tasks like preparing bank drafts, converting currencies
  • Inform clients and offer them products and services offered by the bank according to their needs

Accountant (volunteer)

LEADER FIN
07.2015 - 08.2015
  • Recording of accounting operations
  • Preparation of invoices
  • Processing of banking transactions
  • Preparation of VAT declarations
  • Establishment of annual accounts (balance sheet, income statement)

Education

Level2 certificate - understanding behaviour that challenges

ASPIRE
01-2025

Level2 certificate - safeguarding and pevent

ASPIRE
01-2025

Bachelor of business administration - Finance

Higher Institute of Applied Engineering
06-2017

GCSE or equivalent - undefined

MOHAMED V

Skills

Good administrative

Imagination and creativity

Problem-solving

Good organisational and time management

Costumer relations

Good communication

Team player

Meticulous

Excellent IT Literature

Sage 50

Positive attitude

Goal setting and achievement

Behavior management

Interests

Reading

Traveling

Timeline

Team member

KFC
02.2022 - 04.2022

Operator machine

Indulgence patisserie
02.2020 - 03.2020

Supervisor

ATLAS SERVAIR
07.2017 - 03.2018

Secretary Assistant (volunteer)

JET CONTRACTORS
02.2017 - 05.2017

Bank Cashier (volunteer)

ATTIJARIWAFA BANK
07.2016 - 09.2016

Accountant (volunteer)

LEADER FIN
07.2015 - 08.2015

GCSE or equivalent - undefined

MOHAMED V

Level2 certificate - understanding behaviour that challenges

ASPIRE

Level2 certificate - safeguarding and pevent

ASPIRE

Bachelor of business administration - Finance

Higher Institute of Applied Engineering
CHAIMAA IBOURK