Cezar Solomon
Horley,West Sussex
Summary
Reliable and proactive professional with experience in airport operations, logistics, and customer-focused roles. Skilled in time-sensitive deliveries, organizational efficiency, and regulatory compliance, with a strong track record of attention to detail, problem-solving, and adaptability in fast-paced environments. Experienced in multilingual communication. Recognized for maintaining safety, accuracy, and professionalism under pressure while consistently supporting operational goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Ground handling agent
DHL / EasyJet
2024.03 - Current
- Managing passenger check-in and boarding, ensuring accuracy, efficiency, and compliance with airline and security regulations.
- Monitoring and maintaining the check-in area, ensuring a safe, organized, and welcoming environment for passengers at all times.
- Verifying travel documentation, including passports, visas, and boarding passes, with thorough attention to detail.
- Communicating effectively with international passengers in multiple languages, enhancing understanding and overall experience.
- Providing timely updates on flight changes, delays, and cancellations, maintaining passenger satisfaction and smooth operations.
- Resolving passenger issues and collaborated with ground staff and cabin crew to support seamless boarding and on-time departures, even in high-pressure situations.
Warehouse operative
Amazon
, Essex
2022.09 - 2024.03
- Picked, packed, and processed orders quickly and accurately, consistently meeting or exceeding daily targets.
- Operated warehouse machinery safely and efficiently, maintaining compliance with strict health and safety standards.
- Conducted inventory checks, monitored stock levels, and reported discrepancies to support seamless operations.
- Adapted to shifting priorities and high-pressure situations, maintaining accuracy and productivity during peak periods.
Restaurant supervisor
The Princess Royal
2022.03 - 2022.09
- Managed reservations, seating, and customer inquiries, providing personalized service to high-profile guests while maintaining discretion and privacy.
- Monitored food quality, presentation, and compliance with health and safety standards to uphold the restaurant’s premium reputation.
- Resolved customer complaints and issues promptly, turning challenging situations into positive experiences and maintaining guest satisfaction.
- Trained new staff in service standards, hospitality etiquette, and operational procedures to ensure consistent quality and professionalism.
Education
Diploma of Higher Education - Accounting & Marketing
Ettore Majorana
Italy 2013.09 - 2018.06
IT Support Technician Diploma with CompTIA - IT Support
Pitman Training
Peterborough 2022.01 - 2022.07
Skills
- Problem-solving & initiative
- Adaptability & resilience
- Multilingual communication
- Organizational skills & task prioritization
- Passenger assistance & conflict resolution
- Team collaboration
Timeline
Ground handling agent
DHL / EasyJet
2024.03 - Current
Warehouse operative
Amazon
2022.09 - 2024.03
Restaurant supervisor
The Princess Royal
2022.03 - 2022.09
IT Support Technician Diploma with CompTIA - IT Support
Pitman Training
2022.01 - 2022.07
Diploma of Higher Education - Accounting & Marketing
Ettore Majorana
2013.09 - 2018.06