Cersi Mihaj
Hillingdon, London,England
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment.
Overview
4
4
years of professional experience
Work history
Barista
Bex coffee
Russel square, England
2025.10 - Current
- Assisted in inventory control measures for effective stock management.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Collaborated with team members during busy periods improving workflow efficiency.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
Barista
Art cafe
Elephant & castle, England
2024.09 - 2025.08
- Completed repetitive food preparation tasks in line with restaurant standards.
- Totalled bills and accepted cash, card and mobile payments.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Electrician assistant
C & K electrical
London, England
2022.09 - 2023.08
- Adhered strictly to safety guidelines while handling electrical equipment reducing risk factor considerably.
- Assisted experienced electricians with complex tasks to ensure successful completion.
- Sorted cables and wires for easy identification and retrieval when required.
- Installed electric switches and sockets.
- Adhered to work site safety protocols and reported potential hazards.
Education
BA (hons) - Architecture
London south bank university
London10.2028
A-Levels - Business studies, media studies, photography
Oak wood school
Hillingdon, London07.2024
GCSEs - 8 and more passed gcses
Hewens college
Hillingdon, London07.2022
Skills
- Sales persuasion
- Customer Service
- Team player
- Sales expertise
- Speedy and efficient
- Detail Orientated
- Multitasking
- Positive attitude under pressure
Timeline
Barista
Bex coffee
2025.10 - Current
Barista
Art cafe
2024.09 - 2025.08
Electrician assistant
C & K electrical
2022.09 - 2023.08
BA (hons) - Architecture
London south bank university
A-Levels - Business studies, media studies, photography
Oak wood school
GCSEs - 8 and more passed gcses
Hewens college