Summary
Overview
Work history
Education
Skills
Timeline
Generic

Cerisse Croucher

Southampton,Hampshire

Summary

I am a very compassionate individual who has a drive to help and motivate others to be able to achieve the best possible outcomes within their lives. I believe that I would be able to excel with nurturing service users within the role of a support worker due to my ability to build and maintain such positive rapports with people of any age, because of the level of understanding I have for people due to my own life experiences and the professional support I have received personally. I am a care leaver and believe that the life experiences I have had within the care system will enable me to help support service users, i would like to take on the role of being a healthy professional figure that I myself would have benefited from as a child. I have demonstrated I have the skills to do so by helping to raise my younger siblings.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Hospitality team member

Tilley's Bakery
10.2024 - Current

In the role of a team member at Tilley's bakery, dedication to providing exceptional customer service and ensuring a welcoming environment for customers is paramount. Responsibilities include collaborating with colleagues to manage daily operations, assisting in food preparation, and maintaining cleanliness throughout the bakery. By fostering positive interactions with customers, the aim was to enhance their overall experience and encourage repeat visits.

Waitress assistant

Ode Street Food & Crafts
09.2024 - 09.2025

As a waitress at Ode Street Food & Crafts, the focus was on delivering outstanding service in a vibrant and dynamic setting. Responsibilities included taking orders, serving food and beverages, and ensuring that the dining area was clean and inviting. Strong communication skills were essential for addressing customer inquiries and collaborating with kitchen staff to ensure timely service.

Dog handler

Karebear Dog Kennels
01.2023 - 08.2024

In the capacity of a dog handler at Karebear dog kennels, the role involved caring for and ensuring the wellbeing of various dogs. Responsibilities included walking, feeding, and monitoring the health of dogs, while also maintaining cleanliness within the kennel environment. Strong interpersonal skills were important for building trust not just with the dogs, but also with their owners.

Education

GCSEs - 7 GCSE's grade 5 and above, including English, Maths, and Science.

Oasis Academy Isle of Sheppey
09.2018 - 06.2023

Skills

  • Exceptional customer service
  • The ability to show high levels of empathy
  • Amazing communication skills
  • Extremely adaptable
  • Work really well in teams as well as on my own
  • Reliable and trustworthy
  • Quick thinking and good problem solving skills
  • Good at maintaining high levels of hygiene and cleanliness
  • A motivated and well driven individual

Timeline

Hospitality team member

Tilley's Bakery
10.2024 - Current

Waitress assistant

Ode Street Food & Crafts
09.2024 - 09.2025

Dog handler

Karebear Dog Kennels
01.2023 - 08.2024

GCSEs - 7 GCSE's grade 5 and above, including English, Maths, and Science.

Oasis Academy Isle of Sheppey
09.2018 - 06.2023
Cerisse Croucher