Summary
Overview
Work History
Education
Skills
Custom
Affiliations
References
Timeline
Generic

Cerise George

Birmingham

Summary

I am an ambitious and self-motivated individual who has a deep passion for helping others and making a positive difference in people's lives. My empathetic nature allows me to connect with individuals from all walks of life, and I am committed to providing the best care and support in order to enhance their overall quality of life.

My experience in working as a waxing specialist has equipped me with excellent communication and interpersonal skills, which are vital for understanding the needs of those I work with and ensuring they feel heard and respected. I approach every situation with patience, compassion, and an open-minded attitude, which helps create a safe and supportive environment for the individuals I assist.

I am also highly organised and reliable, ensuring that tasks are completed efficiently and the people I support receive the care and attention they deserve. I am adaptable and comfortable working in both challenging and diverse environments, which equips me to handle the various situations that can arise in this role.

Above all, I am driven by a genuine desire to improve the lives of others, and I am confident that my personal qualities, along with my dedication to continuous learning and growth, makes me a strong fit for this role. I would be honoured to contribute my skills and compassion to uphold your company's success.

Overview

7
7
years of professional experience

Work History

CChotwaxx

Self-employed
Birmingham
06.2022 - Current

• Performing high-quality waxing treatments (e.g. arms, legs, underarms, bikini and intimate areas) using appropriate techniques.

• Maintaining high standards of hygiene and safety.

• Providing consultation and aftercare products and advice to clients to ensure the best results.

• Customising services based on client needs and preferences.

• Handling bookings, scheduling, and client communication.

• Managing inventory of waxing supplies and ensuring products are properly stocked.

• Building strong relationships with clients by being respectful, friendly and approachable.

• Keeping updated with advanced techniques and new products to offer clients the best services.

Customer Service Advisor

Transport of London
London
11.2021 - 12.2021
  • Assisting passengers with travel enquiries, ticket purchases, and transport network navigation.
  • Providing real-time travel updates and ensuring customer satisfaction
  • Answering calls on Oyster Travel
  • Providing good customer Service
  • Ensuring compliance with health and safety regulations

Receptionist

Studio Gym
Birmingham
01.2019 - 01.2020
  • Managing paperwork
  • Handling phone calls
  • Making sure gym memberships were up-to-date
  • Issuing gym memberships
  • Maintaining a clean work area

Bar Staff Supervisor (Seasonal)

Freeman's Event Planner
01.2018 - 01.2020
  • Supervising and coordinating the duties of the bar staff
  • Supporting the bar staff to ensure they meet service standards.
  • Ensuring the bar was stocked/restocked
  • Cash Handling
  • Managing staff rota
  • Maintaining clean work areas
  • Working within Health and Safety Guidelines

Education

Business Course, Level 2 -

Sandwell College
Birmingham
09.2016 - 07.2017

Maths, Entry 2 -

Sandwell College
Birmingham
09.2016 - 07.2017

English, Entry 2 -

Sandwell College
Birmingham
09.2016 - 07.2017

Child Care, Level 3 -

Bournville College
Birmingham
09.2018 - 07.2019

Certificate of Higher Education - Business

Arden University
Birmingham
11.2019 -

Skills

  • Person-Centred care
  • Active listening skills
  • Attention to detail
  • Customer service excellence
  • Excellent verbal communication skills
  • Great Teamwork skills
  • Time management
  • Resilience under pressure
  • Empathy
  • Complaint handling
  • Safeguarding knowledge
  • Understanding computer software and technological skills

Custom

Available on Request

Affiliations

  • Fitness
  • Travelling
  • Social Media marketing
  • Cooking
  • Reading

References

References available upon request.

Timeline

CChotwaxx

Self-employed
06.2022 - Current

Customer Service Advisor

Transport of London
11.2021 - 12.2021

Certificate of Higher Education - Business

Arden University
11.2019 -

Receptionist

Studio Gym
01.2019 - 01.2020

Child Care, Level 3 -

Bournville College
09.2018 - 07.2019

Bar Staff Supervisor (Seasonal)

Freeman's Event Planner
01.2018 - 01.2020

Business Course, Level 2 -

Sandwell College
09.2016 - 07.2017

Maths, Entry 2 -

Sandwell College
09.2016 - 07.2017

English, Entry 2 -

Sandwell College
09.2016 - 07.2017
Cerise George