Summary
Overview
Work history
Education
Skills
Languages
Trainings
Timeline
Generic
Cerasella-Alexandra Nita

Cerasella-Alexandra Nita

Leicester,England

Summary

I am a woman with a diverse professional background. After completing nursing school at Level 5 in 2016, I ventured into the corporate world. I worked as a consultant salesperson at both Orange and Vodafone, gaining valuable experience in the telecommunications industry. Upon moving to the UK in 2017, I began my journey in the country by working at Tesco Daventry warehouse, where I developed essential skills in operations and logistics. While working in the medical field as a Rehabilitation Assistant in Leicester, I continued to pursue my passion for learning and recently completed Level 4 in computing skills for the workplace in the IT industry. Currently, I am concurrently a student at the University of Wales Trinity Saint David, studying at Level 5 and 6. My ultimate aspiration is to merge my nursing expertise at Level 5 with my computing degree, aiming to forge a career path that combines healthcare, technology, and sales, thereby making a meaningful impact in the industry.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work history

Rehabilitation Assistant

Plans4Rehab
Leicester, England
03.2021 - Current
  • Treated patients with dignity and respect to uphold high-quality clinical care services.
  • Improved patient independence and confidence through community and socialisation activities.
  • Actioned daily care and support provisions according to individualised treatment programmes.
  • Used patient feedback to improve support services, increasing positive rehabilitation outcomes.
  • Provided compassionate patient and family support to build trust in rehabilitation processes.
  • Recorded patient updates and advised senior staff on progress towards rehabilitation plans.
  • Built rapport with patients to encourage open, two-way communication.
  • Supported daily care and wellbeing activities, promoting independence and dignity.
  • Kept patient records securely stored for compliance with confidentiality and privacy policies.

Support Worker

Tesco Daventry Warehouse
Daventry, Northamptonshire
11.2017 - 03.2021

Sales and Customer Care Consultant

Vodafone
Bucharest, Romania
01.2015 - 11.2017
  • Handled customer complaints, providing appropriate solutions and recommending alternatives.
  • Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
  • Utilised computer to handle high incoming call volumes.
  • Assisted customers with placement of refunds and exchanges.
  • Studied company target market and identified avenues to generate new leads.
  • Gathered data during customer interactions and prepared customer and product reports.
  • Participated in company meetings to keep abreast of sales team infrastructure and updated quotas.

Education

Certificate of Higher Education - Level 4 Computing Skills for the Work Place

University of Wales Trinity Saint David
Birmingham
09.2022 - 07.2023

Level 5 - Nursing School

Nursing school Carol Davila
Bucharest
09.2013 - 08.2016

NVQ Level 5 - BSc (Hons) Applied Computing (Level 5&6)

University of Wales Trinity Saint David
Birmingham
09.2023 -

Skills

  • Problem-Solving
  • Attention to Detail
  • Algorithm implementation
  • Website troubleshooting
  • Software applications
  • Software implementation
  • Testing and maintenance
  • HTML expertise
  • Data visualisations
  • Data collection and analysis
  • Data science
  • Microsoft SharePoint
  • Microsoft Access
  • Teamwork and Collaboration

Languages

English
Intermediate

Trainings

Microsoft Office 365

SQL-entry level

HTML-intermediate level

CSS-intermediate level

Immediate Life Support -Advanced

Care Certificate

Safeguarding & Protection of Adults

MCA & DoLS

Autism Awareness

COSHH

Dementia Awareness

First aid

Mental Health

Diabetes Awareness

Ulcer Prevention

Equality & Diversity

Data Protection including GDPR

Documentation and Record Keeping

Fire Awareness

Medication administration 

Dignity & Respect


Timeline

NVQ Level 5 - BSc (Hons) Applied Computing (Level 5&6)

University of Wales Trinity Saint David
09.2023 -

Certificate of Higher Education - Level 4 Computing Skills for the Work Place

University of Wales Trinity Saint David
09.2022 - 07.2023

Rehabilitation Assistant

Plans4Rehab
03.2021 - Current

Support Worker

Tesco Daventry Warehouse
11.2017 - 03.2021

Sales and Customer Care Consultant

Vodafone
01.2015 - 11.2017

Level 5 - Nursing School

Nursing school Carol Davila
09.2013 - 08.2016
Cerasella-Alexandra Nita