Ishmael Brima Kamara
Dubai
Summary
Skilled Housekeeping Supervisor adept at managing services of 5 stare hotel with high marks for efficiency. Enthusiastic about meeting challenging demands in high-volume environments. In-depth knowledge of hotel operations, cleaning procedures and health and safety regulations.
Overview
6
6
years of professional experience
Work History
Housekeeping supervisor
Ibn Battuta Gate Hotel
12.2020 - Current
- Train housekeepers on cleaning and maintenance task
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Schedule shift and arrange for replacement in case of absence
- Motivate team members and resolved any issues that occurs on the job.
- Audited rooms after cleaning to check cleanliness standards.
- Communicated management feedback to improve team performance.
- Coordinated cleaning teams to meet daily housekeeping demands.
- Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
Housekeeping supervisor
Burj Al Arab Hotel
11.2018 - 12.2020
- Monitor and replenish cleaning products stocks including floor cleaner, bleach and rubber gloves
- Establish and educate staff on cleanliness, tidiness and hygiene standard
- Respond to customer /Guest complaints and special request
- Reporting any hygiene issues and fellow up as necessary
- Participate in large cleaning.
- Supplied minibars with beverage and snack replenishments.
- Changed linen and made up guest beds ahead of check-in.
- Inspected rooms to confirm quality and attention to detail met brand standards.
Education
Diploma - Hospitality And Tourism Management.
Institute of Public Administration And Management Freetown
SIERRA LEONESkills
- Health and Safety Compliance
- First Aid
- Training and Development
- Housekeeping supply management
- Meticulous housekeeping standards
- COSHH regulations
- Inter-department collaboration
Languages
English
Advanced
Timeline
Housekeeping supervisor
Ibn Battuta Gate Hotel
12.2020 - Current
Housekeeping supervisor
Burj Al Arab Hotel
11.2018 - 12.2020
Diploma - Hospitality And Tourism Management.
Institute of Public Administration And Management Freetown
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