Ishmael Brima Kamara
Dubai
Summary
Skilled Housekeeping Supervisor adept at managing services of 5 stare hotel with high marks for efficiency. Enthusiastic about meeting challenging demands in high-volume environments. In-depth knowledge of hotel operations, cleaning procedures and health and safety regulations.
Overview
6
6
years of professional experience
Work History
Housekeeping supervisor
Ibn Battuta Gate Hotel
12.2020 - Current
- Train housekeepers on cleaning and maintenance task
- Oversee staff on a daily basis
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Schedule shift and arrange for replacement in case of absence
- Motivate team members and resolved any issues that occurs on the job.
- Audited rooms after cleaning to check cleanliness standards.
- Communicated management feedback to improve team performance.
- Coordinated cleaning teams to meet daily housekeeping demands.
- Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
Housekeeping supervisor
Burj Al Arab Hotel
11.2018 - 12.2020
- Monitor and replenish cleaning products stocks including floor cleaner, bleach and rubber gloves
- Establish and educate staff on cleanliness, tidiness and hygiene standard
- Respond to customer /Guest complaints and special request
- Reporting any hygiene issues and fellow up as necessary
- Participate in large cleaning.
- Supplied minibars with beverage and snack replenishments.
- Changed linen and made up guest beds ahead of check-in.
- Inspected rooms to confirm quality and attention to detail met brand standards.
Education
Diploma - Hospitality And Tourism Management.
Institute of Public Administration And Management Freetown
SIERRA LEONESkills
- Health and Safety Compliance
- First Aid
- Training and Development
- Housekeeping supply management
- Meticulous housekeeping standards
- COSHH regulations
- Inter-department collaboration
Languages
English
Advanced
Timeline
Housekeeping supervisor
Ibn Battuta Gate Hotel
12.2020 - Current
Housekeeping supervisor
Burj Al Arab Hotel
11.2018 - 12.2020
Diploma - Hospitality And Tourism Management.
Institute of Public Administration And Management Freetown
Similar Profiles
Mohammad HasnainMohammad Hasnain
Reservation Agent at Oaks Ibn Battuta Gate Hotel DubaiReservation Agent at Oaks Ibn Battuta Gate Hotel Dubai
Oyindamola Marylene OlatunjiOyindamola Marylene Olatunji
GUEST EXPERIENCE SUPERVISOR at Minor Hotels Oaks Ibn BattutaGUEST EXPERIENCE SUPERVISOR at Minor Hotels Oaks Ibn Battuta
Marlo GabrielMarlo Gabriel
Cash Officer at RAKBANK, IBN-Battuta Mall BranchCash Officer at RAKBANK, IBN-Battuta Mall Branch