Connor Conway
Leeds,United Kingdom
Summary
Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations. Ready to contribute to success.
Energetic team player with experience in customer service and food preparation. Ensures smooth operations through strong communication skills and attention to detail. Committed to providing positive customer experience and maintaining high standards of cleanliness and safety.
Overview
5
5
years of professional experience
Work history
Crew member
LaserZone
Leeds, West Yorkshire
11.2024 - Current
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Adhered to strict hygiene practices while handling food ensuring safety at all times, including passing my level 2 in food hygiene.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Host parties up to 33, or mostly 2 different parties at once, fulfilling customer satisfaction within high pressure situations.
- Took orders at counter and drive-through with clear communication and professionalism.
Waiter
Quattro Stagioni
Nottingham, Nottinghamshire
04.2024 - 07.2024
- Remained calm under pressure, ensuring better performance especially when busy.
- Liaised with kitchen staff for prompt order delivery to customers.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings and delivering excellent customer service.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Customer assistant
Asda
Nottingham
11.2020 - 09.2023
- Assisted customers with product selection to help reach customer satisfaction.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Worked in various departments including chilled and home leisure.
- Assisted customers with varying questions using product knowledge and service expertise.
Education
NVQ Level 3 - Business
Loughborough College
Loughborough 09.2019 - 06.2021
BA in Accounting and Business - Accounting and Business
Leeds Trinity University
Leeds 09.2023 -
Skills
- Team player
- Fast-Paced work adaptability
- Problem-solving
- Communication skills
- Public Relations
- Marketing
- Calm under pressure
Affiliations
- Enjoy watching Football on weekends.
- Hiking and exploring
References
References available upon request.
Timeline
Crew member
LaserZone
11.2024 - Current
Waiter
Quattro Stagioni
04.2024 - 07.2024
BA in Accounting and Business - Accounting and Business
Leeds Trinity University
09.2023 -
Customer assistant
Asda
11.2020 - 09.2023
NVQ Level 3 - Business
Loughborough College
09.2019 - 06.2021
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