Summary
Overview
Work history
Education
Skills
Timeline
Generic

Catriona Banks

Oban,Argyll and Bute

Summary

A professional with excellent interpersonal skills, adept at relating sensitively to individuals in a non-judgemental manner. Demonstrates the ability to obtain relevant information calmly and openly, building effective relationships even with those who have complex communication needs. Recognised for client confidentiality assurance, handling highly confidential and sensitive information with expertise. Skilled in professional communication, capable of producing clear and concise reports while ensuring all necessary information is included. Specialises in Adults With Incapacity and Mental Health legislation, possessing extensive knowledge that is highly beneficial to related roles.

Overview

18
18
years of professional experience
7
7
years of post-secondary education

Work history

Mental Health Officer/Social Worker

Argyll and Bute Council
Oban
01.2022 - Current

Undertake statutory duties as defined in legislation.

Adults With Incapacity Work involves:

  • attending and participating in case conferences
  • assessing capacity
  • meeting with families/carers to explain the roles and processes
  • analyse and advise of powers sought
  • undertake relevant reports for guardianship applications
  • advisory role to colleagues
  • supervise guardians

Mental Health (Care and Treatment) work involves:

  • consenting to detentions in hospital
  • submitted applications for Compulsory Treatment Orders
  • attending and presenting information to Mental Health Tribunal
  • ensuring patients have access to advocacy and/or legal representation
  • completion of Social Circumstances Reports

General work involves:

  • liaising with all members of the multidisciplinary team,
  • communicating with families, clients and carers
  • undertaken general social work assessments
  • assessment of risk
  • working as part of the Community Mental Health Team



Social worker

Argyll and Bute Council
Oban, Argyll and Bute
10.2009 - 01.2022

Social worker with the Community Care Team, working predominately with older adults.

  • undertook comprehensive assessments, implemented, monitored and reviewed care packages
  • undertook Adult Protection Investigations
  • participated in the duty rota
  • managed own case load
  • maintained accurate records
  • supported carers



Social worker

East Dunbartonshire Council
Kirkintilloch
09.2007 - 09.2009

Worked within a Community Mental Health Team, working with adults with severe and enduring mental health difficulties.

  • undertook assessments, referrals to other agencies, implemented support packages, reviewed and monitored support packages.
  • supported carers, undertook carers assessments.

Education

Postgraduate Certificate - Mental Health Social Work

University of Strathclyde
Glasgow
09.2010 - 09.2011

Master of Science - Social Work

Glasgow Caledonian University
Glasgow
09.2005 - 07.2007

Bachelor of Arts - Nursing Studies

Glasgow Caledonian University
Glasgow
09.1997 - 11.2001

Skills

  • Excellent interpersonal skills; I am able to relate sensitively to individuals, in a non judgemental manner I have the ability to obtain the necessary and relevant information in a calm and open manner I can build effective relationships, including working with individuals who may have complex communication needs and I have been described as "approachable" by both colleagues and clients
  • Client confidentiality assurance, I am well experienced in obtaining, handling and dealing with highly confidential and sensitive information
  • Professional communication; I am able to relate and communicate in a manner which is suitable for both clients and other professionals I can complete reports in a clear and concise manner but ensuring all necessary information is provided
  • Specialty in Adults With Incapacity and Mental Health legislation I have extensive working knowledge of many aspects of AWI and Mental Health legislation I utilise aspects of both legislation within my current role and strongly feel my knowledge and understanding of this would be highly beneficial to this role
  • Professional attitude and solid work ethic Within my current post I am able to manage my own caseload, which involves complex cases, prioritise work, meet deadlines and maintain accurate up to date records All these are daily aspects of my current work demands and I am highly proficient at achieving these work demands I am also flexible within my work, changing and adapting plans as and when required I strive to further development my knowledge and understanding and have a clear willingness to learn and develop

Timeline

Mental Health Officer/Social Worker

Argyll and Bute Council
01.2022 - Current

Postgraduate Certificate - Mental Health Social Work

University of Strathclyde
09.2010 - 09.2011

Social worker

Argyll and Bute Council
10.2009 - 01.2022

Social worker

East Dunbartonshire Council
09.2007 - 09.2009

Master of Science - Social Work

Glasgow Caledonian University
09.2005 - 07.2007

Bachelor of Arts - Nursing Studies

Glasgow Caledonian University
09.1997 - 11.2001
Catriona Banks