Cathy Wanja
Oxford ,Female
Summary
Transformative Clinical and Business Programme Manager with 18 years of experience in healthcare management and digital transformation. Delivered complex change initiatives, including EPR implementations and service redesign, to enhance patient outcomes and organisational efficiency. Collaborated with clinical teams and stakeholders to ensure strategic objectives are met through structured delivery. Strong background in clinical safety, governance, and stakeholder engagement, driving significant service improvements across healthcare settings.
Overview
19
19
years of professional experience
Work History
Director
Wamana Healthtech Consulting
Oxfordshire
12.2023 - Current
- Led and managed Wamana Healthtech Consulting, delivering digital services and Projects across multiple healthcare organisations.
- Successful delivery of digital and transformation projects across BOB ICS.
- Delivery of clinical, Business and transformational programmes within the NHS and private sectors.
- Led the commissioning and full implementation of Prestige Care Plus, a supported-living accommodation service operating across Oxfordshire and Buckinghamshire.
- Managed complete project lifecycles from initiation to closure., including scoping, requirements gathering, risk management, and stakeholder engagement across clinical and business services.
- Leading multi-disciplinary/cross-functional teams (clinical, operational, IT, estates) to deliver transformation initiatives improving patient flow, care quality, and operational efficiency.
- Delivering projects on time and within budget, using structured methodologies and governance frameworks.
- Significant experience of managing end-to-end projects across cross-functional teams.
- Developed data-driven insights identifying improvement opportunities, influencing clinical outcomes and operational KPIs.
- Mapped processes to create 'as-is' clinical workflows and designed 'to-be' processes, enhancing operational clarity.
- Led initiatives to redesign processes for improved efficiency. and change management initiatives.
- Implementation of EPR Clinical system and digital wearable solutions across BOB ICS.
- Conducted usability assessments and workflow analyses to identify and monitor improvement areas.
- Translating clinical needs into business and technical requirements.
- Delivering and supporting training for clinical and operational staff.
- Evaluating emerging digital health trends and guiding adoption decisions.
Business/Clinical Lead
South Central and West CSU
Horley
06.2023 - 11.2023
- Oversaw deployment and implementation of Coordinate My Care (CMC) on shared care records, enhancing patient care coordination.
- Led the project team and managed the internal and external stakeholders.
- Collaborated with Professor Julia Riley to develop strategic project overview and create analytical algorithm for identifying patients nearing end of life within medical records and digital platforms, facilitating timely interventions.
- Authoring reports, presenting them to the board, and sharing them with internal and external commissioners.
- Managed the budget, resource planning, recruitment, and retention of staff.
- Scoping project requirements and mapping (AS-IS) and (TO-BE) processes using Visio.
- Preparation and maintenance of project documentation including action log and RAID registers.
- Planned and conducted User Acceptance Testing (UAT).
- Created training materials, standard operating procedures (SOPs), user guides, and training staff.
- Confident in delivering workshops, presenting, and creating stories for the project and acceptance testing.
- Configured 3CX phone system requirements to optimise communication efficiency, leading to improved service delivery.
Clinical IT Infrastructure Project Manager
Royal Berkshire Hospital
Reading
12.2022 - 05.2023
- Planned and implemented clinical and digital applications and software across various departments, including surgical and theatres, at Royal Berkshire Hospital.
- Managed relationships with external and internal stakeholders to facilitate effective communication and collaboration.
- Coordinated a cross-functional workstream comprised of solution architects, IT engineers, vendors, and clinicians.
- Scoped and costed IT discovery projects, defining and agreeing on deliverables to meet stakeholder expectations.
- Led discovery phase for IT infrastructure projects, aligning PMO portfolio with organisational goals.
- Development of implementation plans, timelines, and budget.
- Management of business delivery to ensure that care interruption is minimised during implementation/upgrades.
- Designed the service request process to track and improve standards and delivery of IT services from initiation to completion.
- Achieved a 5% improvement in service delivery following the implementation of the new request process in maternity, surgical, and medical departments.
Programme Manager
Oxford Health NHS Foundation Trust
Oxford
12.2020 - 04.2022
- Led the successful delivery of the Covid vaccination programme across three counties in Oxford and Waltham Forest Borough in London.
- Delivered over 1,150,000 vaccinations to Oxfordshire residents within 11 months, with a booster delivery rate of 60.4% in the first seven weeks post initiation.
- Led the delivery Polio campaign which vaccinated 38,000 children within 8-weeks.
- Set up and commissioned mass vaccination centres and outreach clinics to increase vaccination access.
- Oversaw vaccine supply and demand management, budget control, and production of national and local reports to ensure program accountability.
- Supervised the day-to-day operations of mass vaccination centres and the project team.
- Led project and weekly planning meetings to determine vaccine supply and management, clinic availability and coordination with the National Booking Service.
- Collaborated with multiple stakeholders such as JCVI, NHS England, NHS Improvement, Vaccination UK, schools, ICB, PCNs, and Local Authorities.
- Developed an in-house electronic portal to record and manage appointments, operational before national solutions were in place.
- Implemented health screening questionnaire ahead of national screening tool introduction to enhance patient assessment.
- Initiated initiatives that aimed at reducing vaccine hesitancy and promoting engagement in vaccination.
- Utilised success stories to create an Outreach Model Framework to support providers collaborating in the vaccination drive for social inclusion groups in Northeast London.
- Developed a shape tool map with Public Health intelligence to identify areas with low vaccination uptake.
- Management of incidents, complaints, and produced associated reports to identify lessons learned and implement measures for project improvement.
- Conducted recruitment and training of vaccination staff.
- Chaired board meetings, project meetings and committee meetings.
Clinical Safety Officer
Oxford Health NHS Foundation Trust
Oxford
07.2015 - 04.2022
- Conducted clinical safety evaluations in line with DCB 0129 and DCB 0160 on RIO, Carenotes, EMIS, Microsoft 365, Cinnamon, Population Health Project, and the Shared Care Record.
- Oversaw Trust's digital activities, ensuring adherence to DCB 0129 and DCB 0160 NHS Digital standards for improved patient safety.
- Developed and implemented clinical safety assessment processes, enhancing organisational compliance and risk management.
- Mentored and trained clinicians to conduct clinical safety assessments effectively.
- Compiled comprehensive safety evidence and documentation to support Health IT software product development and regulatory compliance.
- Management and monitoring of the Trust's risk log.
Nurse and Manager in Inpatient, Community Services, street Triage and Crisis Team
Oxford Health NHS Foundation Trust
Oxford
06.2007 - 04.2022
- Managed mental health patient care across inpatient, primary care, and community settings, including community mental health teams, drug and alcohol services, and crisis teams, ensuring holistic support.
- Conducting urgent, comprehensive mental and physical health assessments for individuals in crisis or otherwise.
- Completing risk assessment and care support management plan, including monitoring of overall wellbeing and treatment plans.
- Expertise in utilising evidence-based practices and clinical decision-support technologies to achieve optimal patient outcomes.
- Establishment of the street triage service health that resulted in a 39.5% reduction in detentions under Section 136 in Oxfordshire within a year of implementation.
- Managed daily operations of patients in inpatient wards and clinical teams to ensure effective care delivery.
- Managing patients dealing with addiction through clinical assessments, treatment interventions, brief interventions, and detoxification planning.
- Management and fostering relationships/partnerships with other healthcare providers and collaboration with local emergency services.
- Management of teams, providing supervision and coaching to clinical staff.
- Identified and implemented proposals to enhance operational performance and improve care delivery, contributing to better patient outcomes.
- Ensured service compliance with legal, ethical, and regulatory requirements.
- Promoted the culture of health and safety within the workplace by adhering to policies and procedures.
- Robust investigation and management of incidents.
EHR Clinical/Transformation Lead
Oxford Health NHS Foundation Trust
Oxford
07.2015 - 12.2020
- Leading in digitising clinical pathways and delivering digital transformation in healthcare.
- Transformation of services from paper-based records to using electronic and digital solutions across the organisation effectively.
- Implementation of Electronic Patient Records (EPR) and digital clinical applications across mental health trust, community hospitals, out of hours services and community health services such as health visiting, district nurses, podiatry etc.
- Demonstrated strong understanding of clinical workflows and service setup to enhance efficiency.
- Scoping projects and mapping current (As-Is) and proposed (To-Be) processes.
- Balanced responsibilities and deliverables of workstream with strategic priorities of Trusts.
- Monitoring Programme compliance delivery, ensuring they are delivered on time and within budget, right resources and planned cost savings are made.
- Providing timely programme, progress updates/report on status of projects to all relevant and associated Boards, Executive Sponsors, and Stakeholders.
- Conducting clinical safety assessments in line with DCB 0129 and DCB 0160.
- Development of winter pressure programmes to mitigate the impact on emergency services and A&E attendance.
- Rolled out pilot programmes and digital application upgrades.
- Developed benefits realisation plan to ensure delivery of benefits from revenue and capital investment deployment.
- Management of the project team and stakeholders and supervision of team.
- Led in recruitment, retention, performance management, supervision, and development of staff within the assigned workstreams.
- Draft, review and challenge project development and documentation.
- Developed the first multidisciplinary care plan to enhance collaborative care practices.
- Negotiated EPMA contract on behalf of organisation as part of digital exemplar consortium initiatives.
Education
Bachelor of Arts - Mental Health Nursing
Oxford Brookes University
Oxford01-2007
Skills
- Programme management
- Project management
- Change management
- Clinical systems
- Digital solutions
- Digital innovation
- Healthcare transformation
- Clinical governance
- Service improvement
- Risk management
- Budgeting
- Financial planning
- Stakeholder management
- Communication
- Process analysis
- Process redesign
- Efficiency improvement
- Strategic leadership
- Team management
- Supervision
- Coaching
- Mentoring
- Jira
- Microsoft Office Suite
- Efficiency improvement
Custom
- Nursing and Midwifery Council
- PRINCE2 Foundation & PRINCE 2 Practitioner
- Clinical Safety Officer Status
- Change Management Practitioner
Timeline
Director
Wamana Healthtech Consulting
12.2023 - Current
Business/Clinical Lead
South Central and West CSU
06.2023 - 11.2023
Clinical IT Infrastructure Project Manager
Royal Berkshire Hospital
12.2022 - 05.2023
Programme Manager
Oxford Health NHS Foundation Trust
12.2020 - 04.2022
Clinical Safety Officer
Oxford Health NHS Foundation Trust
07.2015 - 04.2022
EHR Clinical/Transformation Lead
Oxford Health NHS Foundation Trust
07.2015 - 12.2020
Nurse and Manager in Inpatient, Community Services, street Triage and Crisis Team
Oxford Health NHS Foundation Trust
06.2007 - 04.2022
Bachelor of Arts - Mental Health Nursing
Oxford Brookes University