Catherine Cunningham
Skegness,Lincolnshire
Summary
Resort Support Partner with extensive experience in event coordination, leadership, and project management. Proven track record in managing correspondence and schedules for senior executives, coordinating meetings, and organising large-scale events. Skilled in building strong relationships across teams and enhancing guest experiences through effective internal communications. Demonstrated expertise in fundraising strategy as a Fundraising Lead at Great Ormond Street Hospital Charity, successfully organising diverse fundraising events and collaborating with corporate partners. Versatile performer with a background as a Production Cast Vocalist, providing vocal coaching and mentoring support to teams.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Resort Support Partner
Butlin's
Skegness
2026.02 - Current
- Managing correspondence, diaries and schedules for the Resort Director and General Manager.
- Coordinating Operational, Payroll and Team Voice meetings - ensuring rooms are booked, correct attendees are invited and pre-meeting information is sent out.
- Taking minute minutes as required and ensuring actions are set out in a timely fashion.
- Organisation of monthly team awards. Ensuring venue, food, tech set up and photographer have been booked. Correspondance with winners and Heads of Department in the run up to the awards. Preparing certificates, presentations and event management and delivery on the day.
- Internal Communications Leader
- Building strong relationships across Resort and Hemel Support teams.
- Manages travel and accommodation arrangements.
- Oversee Heads of Department annual leave processes
- Completes project work as directed.
Great Ormond Street Hospital Fundraising Lead
Butlin's
Skegness
2024.06 - Current
- Voluntary post alongside my role as a Resort Support Partner.
- Co-ordinate all Great Ormond Street Hospital Charity fundraising at Butlin's Skegness, keeping track of fundraising totals in relation to our fundraising targets.
- Work collaboratively across venues and departments to organise a range of fundraising events for guests and the team, such as Family Fun Days, Quiz Nights, and Challenge Days at Butlin's Skegness resort.
- Support and guide team members with individual fundraising efforts.
- Liaise with other resort leads, Head Office, and the Corporate Partnership Manager at Great Ormond Street to drive our fundraising and share best practice.
- Liaise with external visiting acts to facilitate their involvement in fundraising events, to add to the guest experience.
- Schedule and run meetings with GOSH Champions from different departments to provide fundraising updates, generate ideas, and plan events.
Production Cast Vocalist
Butlin's
Skegness
2022.01 - 2026.03
- Perform as a vocalist in the following production shows: Iconic (2025), Let Us Entertain You (2024), Festivals Rock (2023 and 2024), Summer Night City (2023 and 2024), Jukebox Musicals (2023), Musicals Rock (2022), and Strictly Latino (2022).
- Provide cover and swing various tracks in the above production shows.
- 2023, 2024 - Led the 'Emergency Cover' programme for vocalists, scheduling rehearsal time, teaching three production shows to 'emergency cover' vocalists, and blocking them into the show during technical rehearsals.
- 2024 - Taught three production shows to new male vocalist.
- 2023, 2024, 2025 - Provide coaching/mentoring support to the Redcoat Team as and when required through Vocal Health Sessions, Enrichment Classes, and 1-2-1 mentoring.
- Emergency Cover: 'Queen Vanity' - Snow White and Her Magnificent Friends (2025), 'Ensemble' - Jack and the Beanstalk, and 'Goldilocks' - Goldilocks and the Three Bears (2023).
Vocalist
Self-employed
Nottingham
2021.08 - 2021.12
- Performed as 'Frida' in various ABBA tribute shows at theatres, events, and festivals.
- Performed as 'Baby Spice', 'Geri', and 'Posh' in a Spice Girls tribute, and as part of a Little Mix tribute show at a number of venues.
- Solo and duo themed sets at Bottomless Brunch events around the UK.
- Performed as part of a Greatest Showman-themed show.
- Solo care home performances.
Box Office Assistant/Supervisor
Nottingham Playhouse
Nottingham
2021.07 - 2021.12
- Provide an excellent customer experience to all visitors to the Playhouse.
- Sell tickets and memberships, both in person and over the telephone.
- Provide accurate information about the Playhouse, its activities, and events to visitors.
- Monitor and respond to emails.
- Use ticketing software: Spektrix.
- Promoted to supervisor after a few months, taking on the following duties: banking daily takings, accessing reports, supervising shifts, and handling customer complaints.
Vocalist
Pontins
Weston-Super-Mare
2020.08 - 2021.08
- Perform themed solo cabaret sets.
- Host day time and early evening entertainment including games and activities, quizzes and bingo.
- Interact with guests throughout the day including dealing with concerns and issues.
- Support other departments as required by the business, including acting as a restaurant host.
Production Cast Vocalist/Dancer
Self-Employed
2020.01 - 2020.03
- Started rehearsals for a Self-Employed vocalist/dancer position on a Cruise Due to the Covid-19 situation, this contract was cancelled.
Vocalist
Warner - Bodelwyddan Castle Hotel
2019.01 - 2020.01
- Perform Cast Production shows with a live band three/four times a week.
- Perform solo cabaret sets in the bar area.
- Interact with the guests throughout the evening to ensure they have the best possible experience.
- Cover management tasks such as rehearsal scheduling, production of entertainment guides, cabaret reports, and organisation and running of evening entertainment on management days off and holidays.
- Assist with daytime activities where required to provide a great guest entertainment experience.
Performer
Outside the Box
Manchester
2018.12 - 2019.01
- Perform a production of Sleeping Beauty to a variety of different schools and community venues.
- Liaise with teachers and venues about the setup and running of each performance.
- Set up and pack down equipment for each performance efficiently and safely.
Vocalist/Entertainer
Live Business
, Mallorca
2018.04 - 2018.10
- Perform cast production shows three times per week.
- Host early evening entertainment.
- Organize and lead family entertainment activities throughout the day.
- Welcome guests to the hotel in daily information meetings.
- Interact with guests throughout the day, including addressing concerns and issues.
Theatre Steward
Nottingham Arts Theatre
2017.11 - 2018.03
- Ensure the comfort, security and enjoyment of patrons attending performances.
- Sell programmes, merchandise and confectionary before, during and after shows.
- Check the auditorium for cleanliness, lost property and suspicious packages to ensure good order and security of the premises.
- Direct patrons to the correct destination in the building and ensure any necessary evacuation is performed in good order.
Supply Teacher
Teaching Force
Nottingham
2017.09 - 2018.03
- Deliver lessons to students following plans left by teachers.
- Follow Behavior Management policies and procedures.
- Build relationships with staff and students.
Restaurant Team Member
Nottingham Racecourse
Nottingham
2017.09 - 2018.03
- Serve customers with a high level of customer service.
- Clear tables and keep serving area tidy.
- Use tills to process payments.
Children’s Party Entertainer
Self-employed
2017.05 - 2018.03
- Host children’s parties as a costumed character.
- Play a variety of party games with the children.
- Perform sing-a-long songs for the children.
Theatre Steward
The Brook Theatre and The Central Theatre
Chatham
2016.12 - 2017.09
- Ensure the comfort, security and enjoyment of patrons attending performances.
- Sell programmes and merchandise and confectionary before, during and after shows.
- Check the auditorium for cleanliness, lost property and suspicious packages to ensure good order and security of the premises.
- Direct patrons to the correct destination in the building and ensure any necessary evacuation is performed in good order.
Restaurant Team Member
Spoon World Buffet and Bar
Chatham
2016.09 - 2016.11
- Great customers as they enter the restaurant.
- Take cash and card payments on a till and issue meal tickets.
- Clean glasses and the bar area as required.
Learning Designer
BYG Systems
Nottingham
2015.11 - 2016.09
- Produce conceptual ideas and storyboards for e-learning courses and present these ideas at client meetings.
- Liaise with clients to gain a greater understanding of their requirements and produce solutions underpinned by learning theory.
- Assist the Sales and Bid teams with the tendering proposal process by writing creative responses for new clients.
- Create engaging and effective training scripts for a variety of industry sectors.
Account Executive
International Celebrity Networks
Nottingham
2015.01 - 2015.11
- Build and develop relationships with partners and sponsors through emails telephone calls and in face to face meetings.
- Liaise and act as the link between each App and partners/sponsors by maintaining regular contact with both, ensuring that communication flows effective and the clients’ needs and objectives are understood.
- Identify and contact potential new partners.
- Negotiate on price, costs, delivery and specifications with potential partners/sponsors.
Education
Level 5 - Distinction - Women in Leadership
Raise the Bar
Remote2026
Diploma of Higher Education - Performing Arts
Cosson's School of Performing Arts
Chatham, KENT2017
Bachelor of Arts - English
University of Nottingham
Nottingham2013
Skills
- Event co-ordination
- Leadership
- Fundraising strategy
- Project management
- Relationship building
- Problem solving
- Performance coaching
- Guest experience enhancement
- Internal communications
- Microsoft Office 365
Certification
- Mental Health First Aider
Timeline
Resort Support Partner
Butlin's
2026.02 - Current
Great Ormond Street Hospital Fundraising Lead
Butlin's
2024.06 - Current
Production Cast Vocalist
Butlin's
2022.01 - 2026.03
Vocalist
Self-employed
2021.08 - 2021.12
Box Office Assistant/Supervisor
Nottingham Playhouse
2021.07 - 2021.12
Vocalist
Pontins
2020.08 - 2021.08
Production Cast Vocalist/Dancer
Self-Employed
2020.01 - 2020.03
Vocalist
Warner - Bodelwyddan Castle Hotel
2019.01 - 2020.01
Performer
Outside the Box
2018.12 - 2019.01
Vocalist/Entertainer
Live Business
2018.04 - 2018.10
Theatre Steward
Nottingham Arts Theatre
2017.11 - 2018.03
Supply Teacher
Teaching Force
2017.09 - 2018.03
Restaurant Team Member
Nottingham Racecourse
2017.09 - 2018.03
Children’s Party Entertainer
Self-employed
2017.05 - 2018.03
Theatre Steward
The Brook Theatre and The Central Theatre
2016.12 - 2017.09
Restaurant Team Member
Spoon World Buffet and Bar
2016.09 - 2016.11
Learning Designer
BYG Systems
2015.11 - 2016.09
Account Executive
International Celebrity Networks
2015.01 - 2015.11
Level 5 - Distinction - Women in Leadership
Raise the Bar
Diploma of Higher Education - Performing Arts
Cosson's School of Performing Arts
Bachelor of Arts - English
University of Nottingham