Catherine BURTON

• Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
• Promoted safety through checking household appliances to prevent potential hazards.
• Made beds daily to ensure a neat bedroom area.
• Completed deep cleaning tasks resulting in a germ-free environment.
• Created welcoming atmosphere with regular dusting and vacuuming of rooms.
• Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
• Serviced bathrooms with fresh supplies and regular cleaning.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
• Cleaned and returned vacant rooms to guest-ready status within specified timeframes.

looking after all aspects of the home dealing with children of different ages

• Processed online orders accurately and promptly for improved e-commerce service delivery .
• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Ensured visual merchandising standards with regular display updates.
• Provided coverage during peak times to manage customer flow effectively.
• Helped in the setup of special events and promotional activities within the store.
• Managed inventory for streamlined store operations.
• Participated in seasonal sale preparations by arranging promotional displays strategically.
• Assisted in stock replenishment to maintain store appearance.
• Delivered excellent customer service by answering queries and providing product information.
• Supported team members for improved operational efficiency.
• Maintained clean shop floor, promoting a welcoming environment.
• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Resolved customer complaints, ensuring satisfaction and repeat business.
• Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
• Handled transactions, maintaining accurate till records.
• Stayed updated on current promotions and new products to provide accurate information to customers.
• Boosted sales through suggestive selling techniques.
• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Operated cash registers with accuracy and processed cash and card transactions.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Followed company procedures and guidelines for smooth retail operations.