Catherine Brighenti

Focused on raising and caring for daughter full time, ensuring her well-being and development.

Provided attentive and compassionate care, including feeding, bathing, dressing, and meal preparation to support daily needs.

• Creating a stimulating environment to promote physical, emotional, intellectual development
• Supported education through reading and writing activities, fostering a positive learning environment at home.
• Managing demands of daily tasks while managing household chores and responsibilities
• Performed various duties
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Working closely with shop managers and other volunteers, delivering the highest levels of customer service and assisting with maximising sales.

Welcoming customers and donors and promoting the Gift Aid scheme.

• Displayed goods creatively, attracting customer interest and contributing to sales.
• Organised donated items to align with quality standards, ensuring a high-quality presentation for customers.
• Pricing and correct tagging of items
• Executed responsibilities to ensure smooth shop operations and enhance customer experience.
• Maintaining the shop's appearance

Prepared food and drinks consistently meeting high standards of quality and presentation

• Served tables, processed food and drink orders, and ensured cleanliness by clearing tables
• Collaborated with café staff to enhance customer experience through attentive service
• Operating the till, handling cash and card payments

Conducted comprehensive cleaning activities to maintain hygiene in living spaces and work areas.

Performed various tasks to maintain cleanliness standards across different environments.

• Working quickly and efficiently to ensure work was completed within a time frame and performed to the highest standard.
• Maintained orderliness in spaces by organising, tidying, and restocking essential toiletries.
• Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
• Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
• Implemented waste management practices, ensuring proper sorting for recycling and disposal to promote sustainability.
• Kept communal areas tidy and well-organised for optimal functionality.
• Coordinated inventory of cleaning products and streamlined supply ordering process.
• In my temporary position as a cleaner, trusted within the clients' homes, gained a vast cross-section of transferable skills, such as organisation, communication, problem-solving, multitasking, diligence, and attention to detail.