Catherine Bibby
Liverpool,Merseyside
Summary
Very dependable technician with a lifetime of experience in a busy inner city pharmacy. Accomplished ACT providing outstanding patient care with continued attention to detail in a fast paced environment.
Experienced team player delegating and organising work to produce accurate, caring individual patient care. Can adapt to changing job demands to improve health outcomes for patients such as vaccination training or involved in the implementation of AI software to improve services.
Overview
36
36
years of professional experience
Work History
Pharmacy dispenser - technician
O'Briens
Liverpool, Merseyside
08.1988 - Current
- Dispensing a wide array of both FP10 and private prescriptions in a busy fast moving dispensary
- Responsible for the procurement of stock through a variety of suppliers at the most competitive market price to ensure profit maximisation
- Working with suppliers and company reps placing bulk orders for stock ensuring smooth running of the business
- Working on the counter advising patients and recommending medicines within the scope of my knowledge and referring them to the pharmacist where necessary
- Maintaining knowledge of latest OTC medicines and ordering products to offer the best service to patients
- Forged strong relationships with all professionals within our health centre including GP's, nursing staff and receptionists thus improving communication and trust
Accuracy checking technician
O'Brien's Pharmacy
Liverpool, Merseyside
09.2008 - 01.2025
- Accuracy check MDS for approximately 150 patients including ordering and chasing any missing items or drug changes and updating our records and PMR's
- Accuracy check daily prescriptions after clinical checks
- Perform Discharge Medicines Service via Pharmoutcomes
- Oversee the swift delivery of prescriptions to about 60 patients each day with the driver directly liaising with me to ensure secure deliveries and SOP's are followed
- Respond to patient and GP queries via the telephone and in person to resolve any issues and signpost or refer to pharmacist where necessary
- Dispense a wide array of prescriptions each day in a very busy and diverse pharmacy, incuding CD's and daily Methadone
- Qualified vaccinator for the last 4 years involved in the delivery of both Covid and Flu services in the community
- Counselling patients over the counter and referring to services such as Pharmacy First and Care at the Chemist
- Involved in daily stock ordering ensuring sufficient stock is held within business budget
- Maximising pharmacy services ensuring patients who are identified for NMS or BP checks are offered the service
- Mentoring more junior team members on course work for their qualifications
Education
A-Levels - Sociology
City College
LiverpoolA-Levels - Psychology
City College
LiverpoolSkills
- Experienced communicator
- Self motivated and diligent
- Lifetime of pharmacy experience
- Understanding of patient confidentiality and safeguarding
- Keen eye for accuracy
- Enjoy delivering good patient care
Affiliations
- I'm a keen reader of mainly contemporary fiction. I enjoy keeping fit and do a lot of walking. In the summer I like to garden. I also listen to a lot of musics and go to concerts often.
Timeline
Accuracy checking technician
O'Brien's Pharmacy
09.2008 - 01.2025
Pharmacy dispenser - technician
O'Briens
08.1988 - Current
A-Levels - Sociology
City College
A-Levels - Psychology
City College
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