Carrie-Anne Mckenzie
Summary
Strategic-thinking Supply Chain and Logistics leader with 9+ years of experience across planning, logistics, procurement, customer service and project delivery. Supply chain and service specialist supporting major retail customers, senior leaders and suppliers. Leads cross-functional planning, reporting and issue resolution. Delivers accurate plans, clear communication and improvements that protect service levels and stock availability.
Overview
8
8
years of professional experience
Work history
Planning and Logistics Lead
Lightbody Ventures LTD
Glasgow, Glasgow City
2023.04 - 2024.01
- Lead all aspects of Planning, Logistics and Procurement, reporting directly to the Managing Director.
- Develop and deliver weekly, monthly and quarterly production plans.
- Act as PA to the Chairman, supporting senior-level activity and communication.
- Implement SOPs and ongoing improvement plans to strengthen operational performance.
- Negotiate commercial pricing structures and support cost-saving initiatives.
- Manage invoicing, credit and debit notes.
- Maintain EDI orders, update BOMs and pallet configurations.
- Manage daily import and export activity with multiple logistics providers.
- Lead supplier, haulier and customer meetings covering service, stock and supply.
- Deliver end-to-end savings initiatives, including transport cost reductions.
Supply Chain Service Executive
Müller Milk & Ingredients
, South Lanarkshire
2019.04 - 2023.04
- Key point of contact for major retail customers including Aldi, Lidl, Iceland and Co-op.
- Prepared presentation decks for CEOs and attended customer head-office meetings.
- Owned service-related tasks and customer communications covering OTIF, wastage, DOT and event planning.
- Consistently delivered a 99% service level while proactively identifying issues and implementing solutions.
- Led and contributed to effective cross-functional meetings across Commercial, Planning, Operations Management and Buying.
- Supported end-to-end savings and successfully delivered projects covering wastage, EOD and own-label/private-label activity.
- Led cost-saving projects and presented data confidently to stakeholders.
Production and Demand Planner
Mowi
Rosyth, Fife
2017.02 - 2019.03
- Analysed order trends and data to produce accurate production and demand plans.
- Led and presented weekly leadership meetings, highlighting operational issues and required actions.
- Reviewed store, RDC order and buying trends to maximise sales and profitability.
- Managed buying through B2B channels overseeing stock valued at millions of pounds.
- Implemented training plans for new colleagues.
Material Controller & Procurement
Mowi
Rosyth, Fife
2016.02 - 2017.02
- Collected and maintained factory data covering orders, wastage and stock.
- Managed month-end stock takes.
- Purchased stock and labels and raised purchase orders.
- Maintained BOMs and ensured system information remained accurate.
- Analysed stock levels and adjusted buying activity in response to trends and sales uplift.
Skills
- Resource forecasting
- Planning expertise
- Policy implementation
- Supply chain management
- Procurement processes
- Logistical coordination
- Negotiation
- SAP
- Warehouse and logistics knowledge
- Supply chain logistics
- Customer relationship management systems
- KPI tracking
- Customer relationship management
PROJECT & COST-SAVING ACHIEVEMENTS
- Implemented EOD solutions generating approximately £10,000 annual savings.
- Led own-brand label projects delivering approximately £25,000 annual savings.
- Delivered logistics savings of approximately £30,000.
- Created customer data sheets enabling stronger cross-functional team cover.
- Created personalised development plans to target training more accurately around task priorities.
- Created Christmas information decks used across teams, including CEO and management audiences.
- Automated shortage and fulfilment reports, reducing task time by approximately 45 minutes while improving accuracy and reducing human error.
- Implemented daily and weekly service-analysis decks for Iceland covering key aspects of customer service performance.
Timeline
Planning and Logistics Lead
Lightbody Ventures LTD
2023.04 - 2024.01
Supply Chain Service Executive
Müller Milk & Ingredients
2019.04 - 2023.04
Production and Demand Planner
Mowi
2017.02 - 2019.03
Material Controller & Procurement
Mowi
2016.02 - 2017.02