Summary
Overview
Work history
Education
Skills
Timeline
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Caroline Mazuru

Ipswich,Suffolk

Summary

Dedicated professional with expertise in delivering constructive feedback and safeguarding vulnerable adults. Demonstrates strong work ethics and a person-centred approach, ensuring health and safety compliance while respecting confidentiality. Skilled in staff supervision, positive behavioural support, and efficient time management, complemented by excellent verbal and written communication abilities. Committed to upholding safeguarding policies and enhancing team performance through effective leadership.

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work history

Senior support worker

Vital Healthcare Services
Ipswich, Suffolk
02.2022 - Current
  • Coordinating effectively with medical professionals for superior service users support.
  • Supporting community involvement for service users, contributing to increased social skills.
  • Providing exceptional emotional support to service users, leading to improved mental health.
  • Administering medication as per prescriptions ensuring correct dosage at the right times.
  • Developing comprehensive care plans for enhanced service users wellbeing.
  • Leading team meetings aimed at improving service delivery across the organisation.
  • Completing care compliance audits
  • Conducting supervisions and appraisals
  • Promoting autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
  • Maintaining accurate records of service users progresses to ensure continuity of care.
  • Participating in regular training sessions keeping knowledge and skills current.


Nurse Aide

Highview Clinic and Maternity
Harare , Zimbabwe
12.2017 - 01.2022
  • Responded promptly to call signals leading to increased patient satisfaction.
  • Offered emotional support to patients, fostering a positive atmosphere.
  • Recorded vital signs, contributing to accurate medical records.
  • Performed diagnostic procedures ensuring accurate results.
  • Contributed towards creating a calm environment through effective noise management.
  • Ensured efficient communication between patients and healthcare team by relaying information accurately.
  • Conducted bedside monitoring tasks resulting in efficient patient supervision.
  • Assisted with dressing changes, promoting healing process of wounds or injuries.
  • Carried out administrative duties efficiently aiding smooth clinic operations.
  • Prepared meals for better nutrition of the patients.
  • Administered medication to patients for improved health condition.
  • Cleaned, sterilised and stored clinical equipment appropriately.
  • Prepared treatment rooms prior to use.

Education

O Level - Ordinary level education

Glen Norah 2 High
Zimbabwe
01.2010 - 11.2013

A-Levels - Commercials

Cheunje High School
Zimbabwe
01.2014 - 11.2015

Nurse Aide - Nurse Aide

S & S Academy
Zimbabwe
04.2017 - 09.2017

Skills


  • Constructive feedback delivery
  • Safeguarding vulnerable adults training
  • Positive behavioural support
  • Efficient time management
  • Respecting confidentiality
  • Understanding of safeguarding policies
  • Strong work ethics
  • Person-Centred approach
  • Health and Safety Compliance
  • Staff supervision
  • Excellent verbal and written communication

Timeline

Senior support worker

Vital Healthcare Services
02.2022 - Current

Nurse Aide

Highview Clinic and Maternity
12.2017 - 01.2022

Nurse Aide - Nurse Aide

S & S Academy
04.2017 - 09.2017

A-Levels - Commercials

Cheunje High School
01.2014 - 11.2015

O Level - Ordinary level education

Glen Norah 2 High
01.2010 - 11.2013

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Caroline Mazuru