Jemma Newcombe
St Austell,Cornwall
Summary
Dedicated professional with extensive expertise in dementia care, autism support, and disability rights advocacy. Demonstrates strong work ethics, resilience, and stamina in challenging situations. Proficient in IT competency with the Microsoft Office suite and skilled in delivering positive behavioural support and constructive feedback. Adept at risk assessment execution, clinical governance understanding, and safeguarding policies. Committed to empowering clients through empathetic communication and people-centred approaches while maintaining confidentiality and ensuring health and safety compliance. Career goal: to continue advancing skills in behavioural management and client empowerment within a supportive environment.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Senior support worker
Greenlight PBS Ltd
Newquay, Cornwall
09.2023 - Current
- Supporting individuals with complex needs by developing tailored care plans.
- Coordinating and facilitating engaging activities to promote social interaction and wellbeing.
- Mentoring junior staff through training sessions focused on best practices in support work.
- Implementing strategies to enhance communication between service users and team members.
- Evaluating progress of individuals regularly to ensure effective delivery of care services.
- Collaborating with external professionals to address specific needs of service users.
- Maintaining accurate records of service user interactions to support case management.
- Participating in regular training sessions keeping knowledge and skills current.
- Protecting confidentiality of client information according to Data Protection Act regulations.
- Responding promptly to emergencies, ensuring safety of all involved parties.
- Fostering dignity and respect in all interactions with clients, enhancing their overall experience.
- Conducting risk assessments consistently, minimising potential hazards.
- Promoting autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
- Escorting clients on external trips or appointments ensuring they receive required services.
- Collaborating closely with families of clients for provision of personalised care plans.
- Administering medication as per prescriptions ensuring correct dosage at the right times.
- Implementing safeguarding procedures diligently, fostering a secure environment.
- Empowering service users to remain as independent as possible and retain sense of identity.
- Supervising patients during outings and physical activities, promoting dignity and independence.
Senior care worker
Victoria community care Ltd
St. Austell, Cornwall
09.2019 - 09.2023
- Provided personalised care and support to elderly clients to enhance their daily living activities.
- Assisted in developing and implementing care plans tailored to individual client needs and preferences.
- Coordinated with healthcare professionals to ensure comprehensive care and well-being of clients.
- Mentored junior staff members in best practices for elderly care and effective communication skills.
- Conducted regular assessments of client health and behaviour to identify changes and adapt care accordingly.
- Maintained accurate records of client progress and care services delivered in accordance with regulatory standards.
- Collaborated with families to address concerns and provide updates on client care and wellbeing.
- Assisted residents with personal hygiene tasks for enhanced self-esteem and dignity.
- Provided companionship to elderly patients, resulting in improved emotional wellbeing.
- Ensured safety in the living environment by regular inspection and maintenance.
- Implemented stringent infection control measures whilst maintaining a homely environment.
- Supported end-of-life care compassionately providing comfort during difficult times.
- Administered medication accurately, enhancing patient health.
- Improved patient comfort by providing high-quality personal care.
- Managed challenging behaviour professionally and calmly reducing instances of distress amongst residents.
- Adapted communication methods according to individual's abilities facilitating understanding and positive interactions.
- Empowered individuals through choice and decision-making opportunities promoting independence.
- Responded promptly to emergencies, minimising risk to clients' health and safety.
- Prepared nutritious meals, ensuring better health of residents.
- Liaised effectively with families regarding the welfare of their loved ones ensuring transparency and trust in our service provision.
Trainee teaching assistant
Roche C.P School
St. Austell, Cornwall
09.2015 - 03.2016
- Assisted teachers in preparing instructional materials and resources for lessons.
- Supported individual students with diverse learning needs during classroom activities.
- Collaborated with educators to implement behaviour management strategies effectively.
- Organised classroom environments to promote student engagement and learning.
- Developed positive relationships with students to foster a supportive learning atmosphere.
Trainee teaching assistant
Treverbyn Primary school
St. Austell, cornwall
03.2015 - 07.2015
- Assisted teachers in planning and delivering engaging educational activities.
- Supported students with diverse learning needs to enhance their understanding.
- Organised classroom resources and materials to facilitate effective learning.
- Collaborated with colleagues to implement strategies for improving student outcomes.
- Assisted in the preparation of lesson plans in line with curriculum requirements.
- Participated in professional development opportunities to enhance teaching skills.
Education
NVQ Level 2 - Adult social care
Adult social care NVQ
St Austell, Cornwall 08.2021 - 02.2023
NVQ Level 2 - Teaching and Learning in Schools
Cornwall college
St Austell, Cornwall 09.2015 - 06.2016
GCSEs -
Poltair school
St Austell, Cornwall 09.1996 - 07.2001
Skills
- IT competency-microsoft office suite
- Strong work ethics
- Dementia care expertise
- learning disability knowledge
- Disability rights advocacy
- Patience in difficult situations
- Positive behavioural support
- Dementia care training
- People-Centred approach
- Resilience and stamina
- Constructive feedback delivery
- Basic life support training
- Autism support experience
- Palliative care experience
- Respecting confidentiality
- Risk assessment execution
- Clinical governance understanding
- Understanding of safeguarding policies
- Building trust relationships
- Sensitive problem identification
- Efficient time management
- Protecting vulnerable adults training
- Medication Administration
- Health and Safety Compliance
- Challenging behaviour management
- Social skills development
- Record-keeping and documentation
- Autism specialisation
- Disability support
- Behavioural Management
- Motivational leadership
- Behavioural observation
- Empathetic communication
- Client empowerment
- Food Hygiene Certificate
- Safeguarding policy knowledge
- Teaching self-monitoring techniques
Affiliations
- I enjoy reading and walking with my family and dog
Timeline
Senior support worker
Greenlight PBS Ltd
09.2023 - Current
NVQ Level 2 - Adult social care
Adult social care NVQ
08.2021 - 02.2023
Senior care worker
Victoria community care Ltd
09.2019 - 09.2023
Trainee teaching assistant
Roche C.P School
09.2015 - 03.2016
NVQ Level 2 - Teaching and Learning in Schools
Cornwall college
09.2015 - 06.2016
Trainee teaching assistant
Treverbyn Primary school
03.2015 - 07.2015
GCSEs -
Poltair school
09.1996 - 07.2001