Summary
Overview
Work history
Education
Skills
Timeline
Generic

Caroline Kioi

Swindon,United Kingdom

Summary

Dedicated healthcare professional with extensive expertise in medication administration, dementia nursing, and safeguarding. Demonstrates strong leadership and accountability, with a focus on quality care and patient management. Skilled in recruitment and training management, team supervision, and effective communication. Committed to compassionate care, ensuring the well-being of patients through empathy and a well-organised approach. Career goal: to continue enhancing patient care standards while fostering a supportive team environment. Band 5 Registered Nurse with extensive expertise in providing first-class care for 7 years in the United Kingdom and 23 years overseas. Meticulous attention to detail in the monitoring and treatment of patients for continued positive progress and results.

Overview

29
29
years of professional experience

Work history

Registered General Nurse

Orchid Care Home
SWINDON, United Kingdom
01.2024 - 02.2026
  • Assisted with providing residential care for 84 elderly residents with dementia needs.
  • Supported nursing team by coordinating care activities during shifts.
  • Administered medications in accordance with established protocols.
  • Communicated resident issues effectively during handover sessions.
  • Documented nursing treatments and care plans accurately to maintain quality of care.
  • Cared for residents with special nursing needs, including PEG feeds and wound management.
  • Participated in ongoing training to enhance nursing skills and competencies.
  • Ensured adherence to care policies to uphold quality standards.
  • Maintained confidentiality and discretion while addressing residents' needs.
  • Engaged with residents compassionately to improve their experiences.
  • Worked collaboratively with local authorities and care trusts to support resident needs.

Registered General Nurse

Aria Healthcare Group - Miranda House Nursing Home
SWINDON, United Kingdom
01.2019 - 01.2024
  • Oversaw delivery of general nursing care for 64 elderly residents in nursing home.
  • Directed medication administration processes, ensuring compliance with safety standards.
  • Enhanced personal hygiene and continence care for residents through effective support.
  • Monitored patients’ vital signs and proactively reported any significant changes.
  • Streamlined communication during staff handover meetings to improve care continuity.
  • Led training sessions aimed at elevating nursing skills and knowledge.
  • Developed and implemented personalised care plans for residents.
  • Upheld confidentiality and sensitivity towards residents’ vulnerabilities.
  • Fostered compassionate bedside manner, significantly improving resident satisfaction.
  • Partnered with external organisations to optimise resident care and support.

Consultant Menstrual Hygiene Management Trainer

Water Supply and Sanitation Collaborative Council
Nairobi, Kenya
02.2017 - 12.2018
  • Supported training initiatives in menstrual hygiene management for 12 county government first ladies, WASH sector players, NGOs, and government workers across Kenya.
  • Assisted in facilitation of MHM Master Trainer of Trainers (ToTs) sessions organised by WSSCC.
  • Contributed to international MHM training efforts in Nepal and Tanzania.
  • Participated in various educational forums on menstrual hygiene management throughout different counties in Kenya, including schools, youth camps, and community gatherings.
  • Provided voluntary services in MHM and WASH sectors to enhance community awareness.
  • Conducted assessments of training materials and success rates to improve programme effectiveness.
  • Developed training courses tailored to needs of participants.
  • Recorded participant attendance, engagement, progress, and conducted post-training evaluations.

Country Representative, Education and Advocacy

Transformation Textiles
Nairobi, Kenya
04.2014 - 11.2015
  • Assisted in acquiring new clients through proactive prospecting and networking.
  • Supported comprehensive knowledge of brand and products to enhance sales opportunities and achieve set targets.
  • Contributed to establishment of Kenyan office and fostered relationships with business partners.
  • Engaged in advocacy for menstrual hygiene management issues.
  • Facilitated educational programmes on menstrual hygiene for girls and women, addressing adolescence, product usage, and misconceptions.
  • Collaborated with boys and men to promote understanding of menstruation.
  • Participated in training trainers to empower entrepreneurs on menstrual hygiene management and distribution of sanitary kits.
  • Managed stock inventory and supervised sales representatives for sanitary kit sales.
  • Coordinated with Ministry of Health of Kenya in technical working groups addressing water sanitation and hygiene matters.

Research Study Nurse

Kenya Medical Research Institute (KEMRI)
Nairobi, Kenya
10.2013 - 02.2014
  • Participated in study assessing iodine exposure effects on blood pressure in female schoolchildren and women in Makueni County, Kenya.
  • Facilitated focus group discussions and nutrition training for farmers in programme supported by Kenya Agriculture Research Institute (KARI), McGill University, and KEMRI.
  • Prepared patients for clinical procedures by offering reassurance and practical advice to alleviate concerns.

Nursing Manager & Coordinator

New Life Children Home
Nairobi, Kenya
10.2007 - 10.2010
  • Oversaw 52 daily vulnerable children care activities of unit to monitor and record patient conditions.
  • Reported updates to physicians and maintained budget awareness.
  • Managed 100 staff work shifts to ensure full patient coverage.
  • Kept informed on latest developments to implement best practices.
  • Provided triage support and guidance to physicians and staff.
  • Administered medications and monitored patient vital signs for abnormalities.
  • Supported workplace safety improvements to enhance employee morale.
  • Oversaw training for over 200 nurses and caregivers in Nairobi and 5 satellite branches .
  • Coordinated medical needs for satellite homes remotely and official physical visits.
  • Managed care for HIV-positive infants and children, ensuring proper supply procurement.
  • Counselled prospective adoptive parents about adoption processes.

Nurse Student

St Joseph's Medical Training College
Sondu
02.2006 - 08.2007
  • Left New Life Home to go to college at St. Joseph's Mission Hospital Medical Training College for K.R.C.H.N. In-service Training for 18 months. Passed exams to qualify as Kenya Registered Community Health Nurse (K.R.C.H.N.).

National Nursing Coordinator

New Life Children Homes
Nairobi, Kenya
03.2005 - 02.2006
  • Supervised medical needs and established medical standards in new life home trusts in Kisumu and Lamu.
  • Visited homes regularly to assess and implement specific needs accordingly.
  • Assisted in setting up new satellite homes, including administration and staffing processes.

Assistant Nursing Manager

New Life Children Homes
Nairobi, Kenya
01.2003 - 02.2005
  • Supervised 70 nursing staff, care workers, and support personnel to facilitate efficient operations within medical unit.
  • Guided foster parents regarding adoption processes and supported transition of children into home care post-discharge.
  • Assisted HR in performing staff evaluations, resolving employee conflicts, and overseeing performance management.
  • Conducted service assessments to review care provisions and identified opportunities for quality enhancements.
  • Collaborated with healthcare professionals to provide comprehensive support across unit.
  • Recruited and trained skilled aged care workers to ensure delivery of quality and compliant support services.
  • Managed budgets effectively to achieve targets for labour hours, overhead costs, and supplies.

General Nurse

New Life Children Homes
Nairobi, Kenya
03.1999 - 12.2002
  • Being in charge of medical unit at home and close observation of babies. Any deviation from normal communicated to doctors on call who reviews sick.
  • Immunizations giving as per Kenya Expanded Program on Immunizations (K.E.P.I.) and maintaining cold chain and records and babies/children growth monitoring.
  • Involved in continuous learning sessions to staff.
  • Follow-up on discharged babies and guidance to foster parents before legal adoption occurs.
  • Picked up additional tasks to aid team success.
  • Collaborated with team members to achieve target results.

General Nurse

The Hurligham Hospital
Nairobi, Kenya
03.1998 - 01.1999
  • Oversaw general ward of 30 patients fore nursing across diverse conditions such as surgical, medical, maternity, paediatric, and baby care.
  • Facilitated patient preparation for clinical procedures through effective communication and support to ease anxieties.
  • Championed best nursing practices by exemplifying accurate and timely patient care delivery.

Clinic Nurse

The Nairobi Ear, Nose & Throat Clinic, Hurlingham
Nairobi, Kenya
06.1997 - 02.1998
  • Collated medical data for patient records while ensuring confidentiality.
  • Monitored 50 to 100 patient conditions and reported signs of deterioration for timely intervention daily.
  • Engaged in regular training to enhance nursing skills and competencies.

Surgical Ward Nurse

The Aga Khan University Hospital, Nairobi
Nairobi, Kenya
10.1996 - 05.1997
  • Enhanced 30 patients in male surgical ward outcomes through meticulous preparation and care of individuals pre-surgery and post-surgery.
  • Improved surgical examination processes in male surgical ward, leading to increased efficiency.
  • Increased patient comfort by delivering personalised care to disabled individuals, including assistance with bathing and feeding.
  • Strengthened collaboration with healthcare team to optimise patient care plans, resulting in better care delivery.
  • Boosted patient and family understanding of conditions and treatment options through effective communication.
  • Achieved accurate monitoring of vital signs, including blood pressure, pulse, and temperature, contributing to patient safety.
  • Ensured patients were well-prepared for clinical procedures, alleviating concerns through reassurance and practical advice.
  • Maximised nursing effectiveness through ongoing training and personal development initiatives.

Education

Bachelor's degree - Health Systems Management

Kenya Methodist University
Nairobi, Kenya

Diploma - Nursing

St. Joseph's Nyabondo Nursing School
Sondu, Kenya

Certificate - Nursing

St. Joseph's Community Nursing School
Kilgoris, Kenya

Master of Arts - Medical Ethics, Law and Humanities

City St George's University
London
09.2025 -

Skills

  • Attained medication administration competency, dementia nursing, safeguarding, infection control, leadership and accountability, equality and diversity, personal hygiene, continence and catheter care, blood glucose monitoring, moving people safely, recording and interpreting vital signs, Pain Management, Pressure area care and Wound care
  • Patients and residents management
  • Recruitment and training management
  • Empathy and compassion
  • Team supervision
  • Team player
  • Well-organised
  • Communication skills
  • Quality focused
  • Compassionate care
  • Worked as agency nurse in various care homes and run the shift safely and diligently

Timeline

Master of Arts - Medical Ethics, Law and Humanities

City St George's University
09.2025 -

Registered General Nurse

Orchid Care Home
01.2024 - 02.2026

Registered General Nurse

Aria Healthcare Group - Miranda House Nursing Home
01.2019 - 01.2024

Consultant Menstrual Hygiene Management Trainer

Water Supply and Sanitation Collaborative Council
02.2017 - 12.2018

Country Representative, Education and Advocacy

Transformation Textiles
04.2014 - 11.2015

Research Study Nurse

Kenya Medical Research Institute (KEMRI)
10.2013 - 02.2014

Nursing Manager & Coordinator

New Life Children Home
10.2007 - 10.2010

Nurse Student

St Joseph's Medical Training College
02.2006 - 08.2007

National Nursing Coordinator

New Life Children Homes
03.2005 - 02.2006

Assistant Nursing Manager

New Life Children Homes
01.2003 - 02.2005

General Nurse

New Life Children Homes
03.1999 - 12.2002

General Nurse

The Hurligham Hospital
03.1998 - 01.1999

Clinic Nurse

The Nairobi Ear, Nose & Throat Clinic, Hurlingham
06.1997 - 02.1998

Surgical Ward Nurse

The Aga Khan University Hospital, Nairobi
10.1996 - 05.1997

Diploma - Nursing

St. Joseph's Nyabondo Nursing School

Certificate - Nursing

St. Joseph's Community Nursing School

Bachelor's degree - Health Systems Management

Kenya Methodist University
Caroline Kioi